Zali Chapman
FRANKSTON,VIC
Summary
When I was younger I played netball as apart of a team for 6 years. During this time, I built on my social and communication skills, as well as learning how to work in a team. Over the time that I have been at John Paul College, I have expanded my skills and grown confidence in myself. I have realised that I have a passion for helping others and this year I am participating in the schools Peer Support program. Since 2022, I have been working at Carrum Downs Pharmacy Select. Here I have learned everything about customer service, seen growth in myself and my skills, and also learned how to used a till system.
Overview
2
2
years of professional experience
Work History
Retail Pharmacy Assistant
Carrum Downs Pharmacy Select
2022.05 - Current
- Enhanced pharmacy efficiency by accurately stocking shelves and maintaining inventory control.
- Greeted customers and responded to questions with friendly, knowledgeable assistance, increasing social skills.
- Completed cash register transactions by handling credit and cash payment's using the register.
- Received incoming supplies and stocked in correct locations.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Answered questions regarding medication instructions and usage.
- Answered telephones and provided information about order status and store hours.
- Verified patient information to correctly dispense medications.
Education
No Degree -
John Paul College
Frankston, VIC11.2024
Skills
- Health education advice
- Payment Processing
- Cash Handling
- Pharmacy protocols
- Customer Service
- Employee Training
- Medication labels
- Communication
- Teamwork
- Time Management
- Accountability
References
Melissa Chapman
Retail Manager
Carrum Downs Pharmacy Select
1/335 Ballarto Road, Carrum Downs VIC 3201
0477142552
chapman.melissa@bigpond.com
Melissa has been my manager at Pharmacy Select since May 2022.
Alex Nixon
Senior coordinator & teacher
John Paul College
161 McMahons Road, Frankston VIC 3199
matsonal@jpc.vic.edu.au
Poppy Hunter
Teacher
John Paul College
161 McMahons Road, Frankston VIC 3199
hunterpo@jpc.vic.edu.au
Timeline
Retail Pharmacy Assistant
Carrum Downs Pharmacy Select
2022.05 - Current
No Degree -
John Paul College
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