Summary
Overview
Work History
Education
Skills
References
Affiliations
Timeline
Generic

Zander McMaster

Melbourne,Australia

Summary

Energetic and personable business graduate with a Bachelor of Business (Sport Management) from La Trobe University and a strong background in customer service, sales, and team leadership. Experienced in delivering engaging aquatic programs, building rapport with diverse stakeholders, and thriving in dynamic, fast-paced environments. Proven ability to communicate effectively, adapt quickly, and contribute to high-performing teams. Eager to apply my interpersonal strengths and operational knowledge to the sports and events industry.

Overview

9
9
years of professional experience

Work History

Traffic Controller

Altus Traffic
Melbourne , Victoria
01.2023 - Current
  • Organized and executed projects by leading teams to ensure timely task completion.
  • Collaborated with contractors to align project schedules and traffic management strategies.
  • Implemented traffic control plans based on specific project requirements and site conditions.
  • Trained new employees on operations to enhance performance and compliance.
  • Responded effectively to emergency situations with professionalism and composure.

Swim Instructor

Propulsion Aquatic
Melbourne , Victoria
01.2017 - 01.2023
  • Delivered swimming instruction to students across diverse age groups and skill levels.
  • Monitored participant performance during lessons and adjusted techniques as necessary.
  • Engaged with parents and guardians to discuss student progress and address challenges.
  • Participated in professional development to enhance knowledge of contemporary instructional strategies.

Salesperson

Sunglass Hut & Genesis Motors
Melborune , Victoria
10.2021 - 11.2022
  • Communicated product features, advantages, and benefits to customers close sales.
  • Worked with management teams to achieve monthly sales targets.
  • Trained new staff members on retail policies and procedures.
  • Adapted to and remained flexible in changing, fast-paced work environment.

Call Centre Operator

Aquire BPO
08.2021 - 10.2021
  • Proficiently handled high call volumes while maintaining quality service standards.
  • Demonstrated excellent communication skills by actively listening to customers and responding to their concerns and inquires.
  • Used database system to record notes and call information.

Education

Bachelor of Business - Sport Management

LaTrobe University
Bundoora, VIC
07.2023

Skills

  • Critical thinking and decision-making
  • Leadership and accountability
  • Team collaboration
  • Customer relationship management
  • High productivity
  • Interpersonal communication

References

  • Sebastian, Bettiol, 0419 536 076, Propulsion Aquatic
  • Ryan, James, 0439 755 190, Altus Traffic
  • Sandy, Jamieson, Golf Coach, 0413 995 662

Affiliations

  • Mauy-Thai
  • Brazilian Jiu-Jitsu
  • Weight training
  • Forrex Trading

Timeline

Traffic Controller

Altus Traffic
01.2023 - Current

Salesperson

Sunglass Hut & Genesis Motors
10.2021 - 11.2022

Call Centre Operator

Aquire BPO
08.2021 - 10.2021

Swim Instructor

Propulsion Aquatic
01.2017 - 01.2023

Bachelor of Business - Sport Management

LaTrobe University

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Zander McMaster