Zane Hamad
Summary
Experienced Customer Service Cashier committed to ensuring each customer walks away feeling satisfied and confident with their purchase. My ability to manage multiple priorities with a positive attitude is coupled with my willingness to work towards team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Hunter Leisure
04.2021 - Current
- Consistently the most successful salesperson through answering product questions and using knowledge of store promotions.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Resolved customer complaints and maintained clean and tidy checkout area.
Customer Service Operator
Haus
02.2021 - Current
- Actively listened to customers, handled concerns quickly and escalated serious issues to supervisor.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store, exceeding expectations
- Operated cash register to record transactions accurately and efficiently.
Education
High School Diploma -
Homebush Boys High School
Homebush, NSW09.2023
Skills
- Proactive approach to customer needs
- Skilled in increasing product knowledge to connect with customers
- Consistently maintain a clean and visually appealing work space
Accomplishments
- 2023 School Prefect
- Work Experience: 70 Hours Hospitality placement
- School Representative: Water polo, basketball, soccer and swimming
- Karate Junior Instructor
- School Fundraising Representative for Movember, World's Greatest Shave and International Woman's Day
Certification
- First in Hospitality Kitchen Operations and Cookery
- First in Community and Family Studies
- First in Mathematics Standard 2
- Recipient of the Jason Yat-Sen Li MP Prefect Award
- 2022 Recipient of The Sally Sitou MP Letter
Timeline
Customer Service Cashier
Hunter Leisure
04.2021 - Current
Customer Service Operator
Haus
02.2021 - Current
High School Diploma -
Homebush Boys High School
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