Zara Jones
Woy Woy,NSW
Summary
I am a current Social Work student at the University of Sydney. I am a flexible hard worker ready to learn and contribute to team success. I currently work as a support worker part-time. In my work, I aim to promote development in both social and home settings. I am an observant and patient team player with a passion for helping others.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Support Worker
Australian Unity
Gosford, NSW
01.2023 - Current
- Utilized organisational skills to keep accurate records, manage schedules and coordinate appointments for clients.
- Conducted personal care, social support and domestic assistance.
- Transported clients to appointments, shopping venues and entertainment according to a determined schedule
- Used strength-based approaches and problem-solving skills to promote a supportive and happy environment for clients.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Monitored client wellbeing and reported any changes or concerns to relevant staff members.
- Developed positive relationships with service users and maintained professional boundaries at all times.
- Provided emotional and practical support to vulnerable adults.
- Encouraged service users to participate in social activities that promoted their physical health and mental wellbeing.
- Discussed with management and clients on how to better improve individual experiences with services.
Hospitality Team Member
Lady Davidson Private Hospital
Sydney, NSW
06.2018 - 05.2021
- Managed café independently during busy peak times
- Cash handling, inventory management, record-keeping, and managing specialized orders
- Prepared food that reflected high company standards
- Creatively managed product displays to help drive sales and improve customer experience.
- Prepared reports on patient satisfaction surveys related to food services.
- Provided customer service to ensure customer satisfaction.
- Kept work area clean and organized at all times in compliance with hospital health codes regulations.
Education
High School Diploma -
St Ives High School
NSWSkills
- Spreadsheet development
- Presentation Design
- Transcription and dictation
- Life Skills Development
- Emotional Support
- First-aid and CPR
Certification
- Certificate 3 in Aged Care
References
References available upon request.
Timeline
Support Worker
Australian Unity
01.2023 - Current
Hospitality Team Member
Lady Davidson Private Hospital
06.2018 - 05.2021
High School Diploma -
St Ives High School
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