Zara Vettiankal
Matraville
Summary
Experienced in customer service, sales techniques, and product knowledge. Leveraging persuasive communication to establish meaningful connections with customers and provide tailored product recommendations. Proven track record of maintaining organized inventory and supporting team goals. Adept at delivering exceptional service while driving sales.
Overview
6
6
years of professional experience
Work History
Receptionist
GP surgery
01.2019 - Current
- Speaking to patients on the phone
- Booking appointments
- Answering enquiries
- Greeting patients
- General cleaning duties
Casual sales assistant
Industrie clothing
11.2024 - 01.2025
- Excellent customer service during the busiest time of year
- One on one customer services
- Checking out customers
- Folding and detagging clothing
- Ensuring all merchandise was filled and full range was out on the shop floor
- Ensuring the store was clean and tidy
- Helped out to help support my team when needed
- References Tim Manager, +61 468 813 922 and Victoria, Senior sales assistant +61 468 484 818
Perfume shop
12.2022 - 04.2024
- Working towards sales goals and KPI’s
- Serving customers
- Giving one on one customer service
- Giving multiple samples to customers
- Setting up rewards accounts
- Completing online orders
- Checking stock
- Taking down and putting up displays
- Reference Cara Obrien, Manager, 07511485653
Sales assistant/ Trainee Pharmacy assistant
Boots
08.2020 - 12.2022
- Company Overview: Retail store
- Checking in stock
- Putting the stock out
- Stock checking
- Putting up and taking down displays
- Serving customers
- Doing online orders
- Answering phones
- Meeting KPI’s
- Cleaning duties
- Safely checking information before giving out perceptions
- Collecting perceptions
- Talking to patients and doctors
- Giving advice on over the counter medication
- Retail store
- Reference; Nichola, Phone number- +44 751 370512
Education
GCSE’s and A-levels -
St Paul’s High-school
07.2022
Skills
- Time management
- Teamwork
- Independence
- Quick decision-making
- Eager learner
- Communication
- Initiative
- Determination
- Work ethic
- Customer rapport
- Sales goals
- KPI achievement
Timeline
Casual sales assistant
Industrie clothing
11.2024 - 01.2025
Perfume shop
12.2022 - 04.2024
Sales assistant/ Trainee Pharmacy assistant
Boots
08.2020 - 12.2022
Receptionist
GP surgery
01.2019 - Current
GCSE’s and A-levels -
St Paul’s High-school
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