Zara Worldon
Khancoban,NSW
Summary
Enthusiastic Cafe Worker delivers consistent service excellence by anticipating and responding to customer needs. Versatile and flexible team player performs variety of tasks, including serving, cash register operation and hostess duties. Committed to promoting customer satisfaction by accurately completing daily work.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cafe Worker
Pickled Parrot Café
Khancoban, NSW
04.2022 - Current
- Greeted customers upon arrival and provided assistance with menu selections.
- Received payment from customers, processed credit card transactions, and issued change or receipts.
- Cleaned tables in the dining area before and after customer seating.
- Managed cash register operations efficiently and accurately.
- Assisted in maintaining a clean working environment by sweeping floors, removing trash from bins, washing dishes.
- Restocked shelves with merchandise throughout the day as needed.
- Provided excellent customer service by responding promptly to inquiries and resolving any complaints or issues quickly.
- Communicated effectively with kitchen staff regarding order accuracy and delivery times.
- Performed opening, closing duties such as setting up, breaking down stations prior to, after shift hours.
- Completed assigned tasks within designated time frames while adhering to quality standards set by management team.
- Interacted pleasantly with customers and offered assistance to find needed items.
- Rotated stock items and ingredients to maintain freshness.
- Protected staff and customers from infection by cleaning and sanitizing surfaces and equipment.
- Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
- Operated industrial dishwasher to wash glassware and utensils.
- Adhered to company food, safety, quality and sanitation policies.
Childcare Assistant
Peekaboo Child Care Centre
Corryong, Victoria
03.2021 - 12.2023
- Provided safe, nurturing and stimulating environment for children.
- Assisted in planning, organizing and implementing age appropriate activities to encourage learning.
- Maintained accurate records of daily attendance and other related information.
- Observed and monitored the safety of all children in care.
- Developed positive relationships with parents and guardians to ensure their child's needs were met.
- Ensured compliance with relevant legislation, standards and regulations.
- Promoted physical activity by encouraging outdoor playtime activities like sports and games.
- Encouraged self-expression through various art forms such as music, painting, drawing.
- Collaborated with colleagues to provide a high standard of care for each child.
- Supported the development of individual plans based on the interests and abilities of each child.
Kitchen Hand
Trevs place, Khancoban cafe
Khancoban, NSW
02.2019 - 01.2021
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Stored food in designated containers and storage areas to prevent spoilage.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Restocked cupboards, refrigerators and service stations with new food items or supplies.
- Prepared workstations with ingredients and tools to increase efficiency.
- Observed food safety and sanitation protocols to reduce germ spread.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Operated kitchen equipment safely, including dishwashers, blenders, and food processors.
- Helped in setting up and cleaning up before and after service, ensuring a ready-to-use kitchen.
Kitchen Hand
Shaneo's Khancoban cafe
Khancoban, Australia
01.2017 - 01.2019
- Cleaned dishes, pots, pans and utensils.
- Swept and mopped floors to maintain cleanliness in the kitchen area.
- Stocked shelves with food supplies, such as canned goods and dry ingredients.
- Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed.
- Disposed of garbage according to health regulations.
- Received deliveries of food items and stored them properly.
- Operated dishwashers to sanitize dishes and silverware.
- Maintained a neat work station throughout shift hours.
- Followed all health code guidelines when handling food items.
Education
Year 12 High School Certificate -
Corryong College
Corryong, VIC, Australia11-2023
Skills
- Sales transaction management
- Flexible Schedule
- Quality Assurance
- Teamwork and Collaboration
- Food service standards
- Attention to Detail
- POS Systems
- Safety Monitoring
- Workplace Safety
- Surface cleaning
- Positive Reinforcement
- Group management
- First aid certificate
- Excellent communication skills
- Housekeeping
- Reliable and punctual
- Cheerful and energetic
- Sanitization techniques
- Safe cleaning with chemicals
- Interior and exterior cleaning
- Health and safety compliance
- Professional Appearance
Certification
Provisional License
First Aid and CPR Certificate
Responsible Service of Alcohol Certificate
Food Handling Certificate
Barista Certificate
Accomplishments
- Corryong College Year 12 Vice Captain and School Advocate
Qualities
- Honest
- Reliable
- Hard Working
- Kind and Caring
- Excellent at following Instructions
References
References available upon request.
Timeline
Cafe Worker
Pickled Parrot Café
04.2022 - Current
Childcare Assistant
Peekaboo Child Care Centre
03.2021 - 12.2023
Kitchen Hand
Trevs place, Khancoban cafe
02.2019 - 01.2021
Kitchen Hand
Shaneo's Khancoban cafe
01.2017 - 01.2019
Year 12 High School Certificate -
Corryong College