Zarah Masi
Cape Paterson,VIC
Summary
Proactive and results-oriented professional with a proven track record at KFC, enhancing team efficiency and customer satisfaction through exceptional customer service and problem-solving skills. Excelled in leadership roles, significantly contributing to team success and operational excellence. Skilled in cash handling and fostering cooperative relationships, demonstrating a commitment to excellence and continuous improvement.
Overview
3
3
years of professional experience
Work History
Team Member
KFC
09.2021 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Education
High School Diploma -
Bass Coast College
Wonthaggi10-2024
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Attention to detail
- Cash handling
- Cleaning
- Flexible schedule
- Leadership qualities
- Money handling
- Computer skills
- Heavy lifting
- Goal setting and achievement
- Training and mentoring
- Team building
- Sales expertise
Timeline
Team Member
KFC
09.2021 - Current
High School Diploma -
Bass Coast College
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