Zarah Thompson
Summary
Friendly, hardworking and reliable worker, in every environment/work place. Skilled in time management and calmness in stressful times. Always helping customers to the utmost and making sure pets/owners needs are met always.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
Betts Shoes
11.2021 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked alone long busy days, and remained calm and relaxed with a smile.
- Used POS system to process sales, returns, online orders, and gift card activations.
Dog Walker/House and Pet Sitter
Self-employeed
03.2018 - Current
- Dog Walking/Dog and Cat Sitting for 6 years
- Enhanced pet well-being through regular exercise, playtime, and companionship during walks.
- Built trust with clients by consistently maintaining clear communication regarding their pets'' needs and progress.
- Ensured safety of pets during walks by adhering to leash laws and monitoring for potential hazards.
- Monitored health of pets during walks, reporting any concerns or changes in behavior to owners promptly.
- Improved overall pet happiness by creating a stimulating environment during walks that encouraged exploration and playtime.
Waitress/Cook
Nandos
05.2018 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
Volunteer
Lost Dogs Home
08.2018 - 09.2018
- Maintained clean, neat, and operational facilities to serve program needs.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Improved animal care by providing daily feeding, grooming, and exercise routines.
- Enhanced facility cleanliness by maintaining kennels, enclosures, and common areas on a daily basis.
- Reduced stress levels in shelter animals through implementing environmental enrichment activities and socialization programs.
Education
Graduated Year 12 Studies -
Certificate II - Animal Studies
Box Hill Institute of TAFE
Melbourne, VIC12.2021
Skills
- Customer Service
- Teamwork
- Animal Care
- Patience and Tolerance
- Cleaning Protocols
- Animal Enrichment
Availability
Flexible hours, can do any hours Mon-Sun.
Timeline
Retail Sales Associate
Betts Shoes
11.2021 - Current
Volunteer
Lost Dogs Home
08.2018 - 09.2018
Waitress/Cook
Nandos
05.2018 - 08.2022
Dog Walker/House and Pet Sitter
Self-employeed
03.2018 - Current
Graduated Year 12 Studies -
Certificate II - Animal Studies
Box Hill Institute of TAFE
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