ZARIN TASNIM EKRAM CHOMOK
Bundoora,VIC
Summary
Retail Assistant Manager with 2 years of relevant leadership experience and genuine passion for customer service and developing relationships. Demonstrated background delegating tasks and delivering performance feedback and guidance with positive and empowering approach. Executes with consistent delivery and re-prioritizes in fast-paced, ever-changing environment leveraging strong problem-solving skills and positive attitude under pressure. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
7
7
years of professional experience
Work History
Retail Assistant Manager
Aarong
03.2022 - 11.2023
- Controlled store inventory and reviewed cash handling and operations reports.
- Maintained visual merchandising standards throughout the store to create an engaging shopping experience for customers.
- Managed employee scheduling, optimizing coverage during peak hours while minimizing labor costs.
- Supervised daily store operations, ensuring smooth workflow and timely completion of tasks.
Retail Worker
Inglot Cosmetics
09.2021 - 02.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Retail Cashier
Foring
02.2020 - 08.2021
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Provided excellent service through active listening skills, addressing customers'' needs effectively .
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
- Assisted customers by answering questions and fulfilling requests.
- Cultivated a welcoming retail environment by greeting customers warmly upon entry, setting a friendly tone throughout their visit .
Retail Worker
Sopno
04.2018 - 01.2020
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Waitress Trainee
Chefmate
06.2016 - 03.2018
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
Education
Master of Arts - Digital Communications And Media
RMIT University
Melbourne, VIC12.2025
Bachelor of Arts - Visual And Performing Arts
Dhaka University
Bangladesh06.2021
Skills
- Merchandise Display
- Store operations
- Customer Engagement
- Retail Operations
- Merchandising operations
- Staff Training and Development
- Staff Development
- Promotions planning
- Strategic selling
- Business Development
- Promotional planning
- Computer Skills
- Teamwork and Collaboration
- Customer Service
- Team Leadership
Languages
Fluent in Reading, Writing, Speaking and Listening (Both in Bengali and English Languages).
Timeline
Retail Assistant Manager
Aarong
03.2022 - 11.2023
Retail Worker
Inglot Cosmetics
09.2021 - 02.2022
Retail Cashier
Foring
02.2020 - 08.2021
Retail Worker
Sopno
04.2018 - 01.2020
Waitress Trainee
Chefmate
06.2016 - 03.2018
Master of Arts - Digital Communications And Media
RMIT University
Bachelor of Arts - Visual And Performing Arts
Dhaka University
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