Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Zayne Clarkson

Maitland

Summary

Dynamic Nightfill Manager at Coles Supermarket with a proven track record in enhancing operational efficiency and team performance. Skilled in inventory management and team leadership, I successfully implemented strategies that reduced waste and improved stock accuracy. Committed to fostering a positive work environment while driving customer satisfaction through effective problem-solving.

Overview

7
7
years of professional experience

Work History

Nightfill Manager

Coles Supermarket
02.2025 - Current
  • Supervised daily operations to ensure adherence to company policies and safety standards.
  • Trained team members on fill standards. guided split and inventory management protocols and operational efficiency practices.
  • Coordinated inventory management procedures to optimize stock levels and reduce waste.
  • Implemented merchandising strategies that improved product visibility and enhanced customer experience.
  • Coordinate the fill team to ensure all tasks are complete each night.
  • Action alterations, improvements and feedback to enhance team efficiency and morale.
  • Assisted in scheduling staff shifts, ensuring adequate coverage during peak hours for improved service delivery.
  • Resolved customer inquiries and issues promptly, fostering positive relationships and enhancing satisfaction levels.
  • Collaborated with cross-functional teams to streamline processes, increasing overall store productivity and efficiency.

Dry Goods Manager

Coles Supermarket
09.2024 - 11.2024
  • Supervised daily operations, ensuring efficient workflow and adherence to safety protocols.
  • Trained team members on grocery operating standards & nightfill operating standards.
  • Implemented inventory management techniques, reducing waste and improving stock accuracy.
  • Facilitated communication between departments to enhance overall store performance.
  • Analyzed customer feedback to identify areas for service improvement and product offerings.
  • Assisted in visual merchandising efforts, enhancing product displays to drive sales.
  • Monitored compliance with health and safety regulations, fostering a secure shopping environment.

Nightfill Captain

Coles Supermarket
04.2023 - 08.2024

Coordinated nightfill team to deliver on set tasks each night.

Developed & implemented strategies and techniques to improve efficiency.

Demonstrated above and beyond capabilities through completing next day tasks ahead of time, giving ideas of news ways of working to help improve national nightfill processes.

Leading Hand

PR Firewood
01.2022 - 03.2023
  • Coordinated daily operations to ensure efficient workflow and task completion.
  • Trained new team members on safety protocols and operational procedures.
  • Monitored inventory levels and assisted in stock replenishment efforts.
  • Implemented quality control measures to maintain high standards of service.
  • Developed & demonstrated new techniques and methods to improve operational efficiencies.

Fresh Produce Team Member

Coles Supermarket
03.2018 - 12.2021
  • Managed inventory levels to ensure product freshness and quality.
  • Assisted customers with product selection and provided knowledgeable recommendations.
  • Coordinated daily stock replenishment processes for optimal product availability.
  • Trained new team members on proper handling and storage of fresh produce.

Education

Certificate IV Health & Fitness - Personal Training

National Health & Fitness Achadamy
Gold Coast, QLD
09-2022

High School Diploma -

Miami State High School
Gold Coast, QLD
12-2013

Skills

    Mathematics & Geometry

    Development & Improvement of Efficiency Based Processes

  • Team leadership
  • Time management
  • Decision-making
  • Complex Problem-solving
  • Task delegation
  • Documentation and reporting
  • Shift scheduling
  • Performance evaluations
  • Negotiation
  • Key performance indicators
  • Expectation setting

Accomplishments

Represented Australia at the 2015 IBSF World Under 21's Snooker Championships

Competed in international chess tournaments with a FIDE Rating of 1607

Competed at a National standard in Powerlifting

Timeline

Nightfill Manager

Coles Supermarket
02.2025 - Current

Dry Goods Manager

Coles Supermarket
09.2024 - 11.2024

Nightfill Captain

Coles Supermarket
04.2023 - 08.2024

Leading Hand

PR Firewood
01.2022 - 03.2023

Fresh Produce Team Member

Coles Supermarket
03.2018 - 12.2021

Certificate IV Health & Fitness - Personal Training

National Health & Fitness Achadamy

High School Diploma -

Miami State High School
Zayne Clarkson