Zayne West

Crew Member

Mcdonalds

Hexham

08.2022 - Current

Monitored quality of food served to ensure it met company standards for presentation and temperature.
Resolved customer complaints in a professional manner.
Provided excellent customer service to maintain a positive atmosphere for guests.
Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Performed cashier duties such as taking orders, collecting payments and providing change.
Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
Adhered to health department regulations regarding food handling procedures.
Assisted management team with inventory counts of food products and beverage supplies.
Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
Maintained organized storage areas for food products, beverages and restaurant supplies.
Processed takeout orders quickly to ensure timely delivery of meals.
Served food quickly for positive guest experiences.
Interacted pleasantly with guests to deliver quality customer service.
Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Took orders from patrons and input selections into store computer system.
Upheld high standards of productivity and quality in operations.
Presented orders to guests within anticipated service times.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Warmly greeted visitors to promote great customer service and positive ordering experience.

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