Zeinab Al Bayati
Melbourne,VIC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Sales Assistant
The Reject Shop
Craigieburn, VIC
03.2023 - 09.2023
- Conducted daily stock checks and replenishments, ensuring shelves were always full and organized.
- Achieved individual sales goals by recommending products and upselling to customers.
- Trained new team members in store policies and procedures, contributing to team cohesion.
- Maintained a clean and safe work environment, adhering to workplace health and safety standards.
Retail Team Member
Cotton On
Craigieburn, VIC
04.2022 - 11.2022
- Delivered outstanding customer service at Cotton On, creating a positive shopping experience for local customers.
- Assisted in merchandising and maintaining displays to attract customers and promote seasonal products.
- Managed point-of-sale operations, including processing transactions and handling returns efficiently.
- Supported team efforts during busy periods, such as holiday promotions and sales events.
- Resolved customer inquiries with patience and professionalism, maintaining high satisfaction levels.
Volunteer
Religion community centre
Melbourne, VIC
11.2021 - 02.2022
- Collaborated with other volunteers to create a positive work environment.
- Participated in team-building exercises to strengthen relationships among volunteers.
- Led group discussions about current issues related to volunteering within the community.
- Offered support and assistance to community members.
- Assisted with and organized programs, events, and activities to drive outreach initiatives.
- Collaborated with others by contributing time, effort and talent to advance needs or further missions.
- Established and maintained relationships with fellow volunteers
- Attended meetings to discuss progress and future initiatives.
- Helped organize and implement programs and projects to aid community and individuals.
- Resolved complaints or issues using strong customer service and engagement skills.
- Engaged with community members and answered questions regarding volunteer programs.
Volunteer
Retirement centre
Melbourne, VIC
05.2019 - 06.2019
- Provided assistance to staff in the daily operations of the organization.
- Collaborated with other volunteers to create a positive work environment.
- Provided guidance and support to fellow volunteers during their shifts.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Helped with prep, set up, and breakdown of community and public events.
- Resolved complaints or issues using strong customer service and engagement skills.
Education
Bachelor of Engineering - Currently; Mechanical, Civil & Aerospace Fields
RMIT University
Melbourne, VIC11.2026
High School Diploma -
Sirius College
Melbourne, VIC11.2022
Skills
- Community Engagement
- Flexible Schedule
- Team Cooperation
- Reliable and Responsible
- Strong Communication and Interpersonal Skills
- Detail-Oriented
- Positive Customer Engagement
- Ability to Lift 40 Pounds
- Store Organization
- Complex Problem-Solving
- Professional Appearance
- Community Service
- Victorian Learners Driver's License
- Friendly and Outgoing
- Organized and Efficient
- Deadline Adherence
- Attention to Detail
- Decision-Making
- Adaptability and Dependability
- Positive Attitude
- Team Collaboration
- Organization
- Satisfactory Multitasking
- Self-Motivated
- Willingness to Learn
- Bilingual; Arabic & English
- Extremely Understanding and Patient
Timeline
Sales Assistant
The Reject Shop
03.2023 - 09.2023
Retail Team Member
Cotton On
04.2022 - 11.2022
Volunteer
Religion community centre
11.2021 - 02.2022
Volunteer
Retirement centre
05.2019 - 06.2019
Bachelor of Engineering - Currently; Mechanical, Civil & Aerospace Fields
RMIT University
High School Diploma -
Sirius College
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