Zhen Dong
Melbourne,VIC
Summary
Proven to excel in fast-paced environments, I leveraged strong multitasking and customer service abilities at Master Lanzhou Noodle Bar, enhancing dining experiences and operational efficiency. My initiative in implementing a performance evaluation system and maintaining high cleanliness standards showcases my dedication to continuous improvement and professional growth.
Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments.
Overview
2
2
years of professional experience
Work History
Wait Staff Member
Master Lanzhou Noodle Bar
06.2022 - Current
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Implemented performance evaluation system for waitstaff, fostering continuous improvement and professional growth.
Restocker
The Trustee For Crown Asian Supermarket Unit Trust
04.2023 - 09.2023
- Cleaned and organized sales and stock areas.
- Put away received merchandise in designated location.
- Greeted and used service model to meet customers' needs.
- Supported efficient load processing by accurately staging pallets for easy access to merchandise during replenishment activities.
- Achieved high standards of cleanliness throughout the store by consistently maintaining shelves, displays, and backroom storage areas.
- Checked and pulled defective or expired products from shelves.
- Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
Education
Bachelor of Banking And Finance - Banking And Finance
Monash University
Melbourne, VIC05.2024
Skills
- Strong multitasking
- Efficient organization
- POS System Operation
- Professional Appearance
- Supply Restocking
- Cleanliness and hygiene
- Customer Service
- Customer service abilities
guitar
Play different types of music during free time such as R&B.
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Japanese
Elementary
Timeline
Restocker
The Trustee For Crown Asian Supermarket Unit Trust
04.2023 - 09.2023
Wait Staff Member
Master Lanzhou Noodle Bar
06.2022 - Current
Bachelor of Banking And Finance - Banking And Finance
Monash University
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