Zheng Cui
Baulkham Hills,NSW
Summary
Proactive Security Officer and Visitor Service Ranger with extensive experience patrolling and monitoring premises through various methods. Skilled in access control, risk assessment, customer service, and emergency response. Holds multiple certifications including Security License NSW 1A, First Aid and CPR, showcasing reliability and superior communication skills.
Overview
1
1
year of professional experience
Work History
Security Officer
Reliable Security Protection
02.2024 - Current
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
Visitor Service Ranger
Place Management, NSW Government
05.2023 - Current
- Provide visitor customer service, direction, and information
- Protect physical assets, which includes regular pedestrian and vehicle patrols
- Monitor and guide the behaviour of people in places
- Observe facilities to reduce risk and maintain public safety
- Respond to incidents as first responder
- Prepare general security records and reports
- Provide facility access control.
Security Officer
ACESGroup
03.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Education
Bachelor of Science - Engineering Technology
University of Liverpool
Liverpool, UK07.2007
Skills
- Security License NSW 1A
- Traffic Control and Implement Traffic Management Plan certificates/cards
- Full NSW Drivers Licence
- First Aid and CPR
- NSW Responsible Service of Alcohol (RSA) Competency Card
- White Card
- Fire Warden
- Working With Children Check
- Customer service experience
- Superior communication skills (both written and verbal)
- Exceptional personal presentation
- Reliability and punctuality
- Ability to work 24/7 rotating roster
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Timeline
Security Officer
Reliable Security Protection
02.2024 - Current
Visitor Service Ranger
Place Management, NSW Government
05.2023 - Current
Security Officer
ACESGroup
03.2023 - Current
Bachelor of Science - Engineering Technology
University of Liverpool
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