Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Languages
Personal Information
Languages
References
Timeline
Generic

Zhongyi Jiang

Box Hill,VIC

Summary

Dynamic professional with a proven track record at Uniqlo Pty Ltd, excelling in visual merchandising and inventory management. Adept at enhancing customer experiences through effective communication and relationship building, resulting in increased sales and customer satisfaction. Recognized for innovative strategies that improved team performance and operational efficiency.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Casual Early Childhood Educator

Anzuk Education
Melbourne
09.2023 - Current
  • Enhanced student learning by incorporating hands-on activities and real-world examples in lesson plans.
  • Boosted children's social skills development through group projects and collaborative games.
  • Improved literacy rates by implementing targeted reading interventions and guided reading sessions.
  • Supported children with special needs, creating customized learning strategies to accommodate various abilities.

Visual Merchandiser

Uniqlo Pty Ltd
Melbourne, VIC
04.2022 - 07.2023
  • Boosted team profits with great time and resource management focused on meeting and exceeding sales targets.
  • Managed aesthetically pleasing displays to showcase company products and increase sales.
  • Monitored and replenished display inventory and restructured according to available stock.
  • Created interior displays to promote products in alignment with corporate sales objectives.
  • Educated staff about coordinating clothing racks and related displays to boost the effectiveness of promotions.
  • Created visual marketing and styled window displays.

Sales Assistant

Uniqlo Pty Ltd.
Melbourne, VIC
12.2021 - 04.2022
  • Assisted customers with product selection and inquiries.
  • Managed inventory and replenished stock on sales floor.
  • Collaborated with team to maintain store visual standards.
  • Provided product knowledge to enhance customer experience.
  • Organized promotional displays to attract customer attention.
  • Handled returns and exchanges following company policy.
  • Answered incoming telephone calls to provide store, products and services information.

Education Institute Sales Manager

MOXUE Education Technology PTY LTD
Melbourne, VIC
09.2018 - 11.2019
  • Carried out day-day-day duties accurately and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Maintained consistent problem-solver, skilled at prioritizing and managing projects with proficiency.
  • Organized daily activities in the institute (class schedules).
  • Generated critical thinking, innovation, and trend modelling toward team efforts and business improvements by 19%.
  • Training new employees and promoting assistant staff.
  • Maintained energy and enthusiasm in a fast-paced environment.

Teacher

A.E.T International School
Phnom Penh, Cambodia
11.2018 - 01.2019
  • Teaching English to students from primary school age to high school age.
  • Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
  • Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
  • Preparing lesson sources and tutoring for students who have special needs.
  • Cooperate well with a multicultural workforce.
  • Graded and evaluated student assignments, papers and coursework.
  • Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses based on standardized testing results.
  • Completed daily reports and attendance logs.
  • Increased students' average English score by 5%.

Front Manager

Taste Hunan Restaurant
Melbourne, VIC
08.2017 - 09.2018
  • Showed strengths in memorizing customers´ faces and usual needs.
  • Monitored cash drawers in two checkout stations to verify adequate cash supply.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Built good managerial skills and organizational capabilities.
  • Introduced a new way of queuing up by scanning a QR code, high-rated feedback from customers, does not need to waste time on lining up, increased customer satisfaction by 23%.
  • Trained team members in successful strategies to meet operational and sales targets.

Education

Graduate Diploma - Early Childhood Education

Swinburne University of Technology
Hawthorn, VIC
07.2024

Bachelor's degree - Commerce - Finance

University of Melbourne
Parkville, VIC
01.2021

Skills

  • Inventory management
  • Visual merchandising
  • Team collaboration
  • Time management
  • Effective communication
  • Cash handling
  • Relationship building
  • Loss prevention strategies

Certification

  • Child Care First Aid Certificate (Provide First Aid in an education and care setting) (Including CPR, Asthma Management Training and Anaphylaxis Management Training)
  • Global volunteer program certificate
  • Leaders in Communities Award (LiCA), the University of Melbourne

Hobbies and Interests

  • Skiing
  • Rock climbing
  • Tennis
  • Singing

Languages

  • Chinese (Mandarin), Native or Bilingual
  • English, Native or Bilingual
  • Korean, Native or Bilingual

Personal Information

Visa Status: Permanent resident (PR) visa

Languages

Chinese (Mandarin)
Native/ Bilingual
English
Native/ Bilingual
Korean
Native/ Bilingual

References

References available upon request.

Timeline

Casual Early Childhood Educator

Anzuk Education
09.2023 - Current

Visual Merchandiser

Uniqlo Pty Ltd
04.2022 - 07.2023

Sales Assistant

Uniqlo Pty Ltd.
12.2021 - 04.2022

Teacher

A.E.T International School
11.2018 - 01.2019

Education Institute Sales Manager

MOXUE Education Technology PTY LTD
09.2018 - 11.2019

Front Manager

Taste Hunan Restaurant
08.2017 - 09.2018

Graduate Diploma - Early Childhood Education

Swinburne University of Technology

Bachelor's degree - Commerce - Finance

University of Melbourne

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Zhongyi Jiang