Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Zhuo(Zoe) Zhou

Woolloongabba,QLD

Summary

Energetic and results-driven individual with a strong work ethic and excellent communication skills, interned at Uniqlo and created a welcoming atmosphere. Currently seeking a position as a retail and sales assistant where I can contribute to the team with enthusiasm and professionalism.

I am available to work from 9 AM -1 PM on weekdays and all day on weekends.

Overview

1
1
year of professional experience

Work History

Book Fair Volunteer

The University of Queensland
Brisbane, QLD
05.2025 - 05.2025
  • Managed book fair preparation by sorting and categorizing over 5,000 books.
  • Collaborated in creating the event layout maps, and posted index labels to facilitate visitor navigation.
  • Supported visitor service by assisting over 50 visitors daily with inquiries, checkout processes, and booking locations.
  • Enhanced visitor experience by introducing a children's rest area for parents, improving overall event satisfaction.
  • Worked with over 15 volunteers to manage peak-hour crowd flow and ensure the event's smooth move.

Sales Assistant

Uniqlo
Shanghai, China
06.2024 - 11.2024
  • Assisted with the customer self-checkout flow, enhancing checkout efficiency by over 30%.
  • Collaborated with other staff to set fitting room merchandise, and ensured proper category display.
  • Maintained order during the peak summer sale, effectively communicating discounts to customers, and boosting sales growth.
  • Resolved over 50 customer returns and exchanges, providing timely feedback that improved customer satisfaction by 50%.
  • Assisted elderly customers in product selection and provided exceptional service.

Education

University of Queensland
Brisbane, QLD
12-2026

Skills

  • Excellent communication and interpersonal skills
  • Strong work ethic and attention to detail
  • Good time management
  • Passionate about customer service
  • Adaptability and teamwork in fast-paced environments
  • Fluent in English and Chinese, conversational Japanese

Languages

English
Full Professional
Chinese (Mandarin)
Native/ Bilingual
Japanese
Limited

Timeline

Book Fair Volunteer

The University of Queensland
05.2025 - 05.2025

Sales Assistant

Uniqlo
06.2024 - 11.2024

University of Queensland
Zhuo(Zoe) Zhou