Zio Au
Brisbane,QLD
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. I also got forward-thinking as I'm a passionate photographer, which can be used for company development and promotion.
Overview
4
4
years of professional experience
Work History
Manager
Billiard X
Brisbane , QLD
03.2023 - 01.2024
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Photographer
Freelance
Brisbane/ Hong Kong
06.2020 - Current
- Photographed special events and portraits.
- Edit photos using Adobe Photoshop and lightroom other software applications.
- Set up lights, backdrops and props for shoots and events.
Restaurant Team Member
HIHI Dessert and drink
Brisbane , QLD
02.2022 - 12.2022
- Provided quality customer service with a friendly attitude.
- Assisted in taking customer orders and providing recommendations.
- Provided exceptional service to high volume of daily customers.
Education
Bachelor of Fine Arts - Film, New Media And Screening
Queensland University of Technology
Brisbane 11-2026
Bachelor of Business - Advertising
Queensland University of Technology
Brisbane, QLD11-2026
Skills
- Business Administration
- Staff Development
- Operations Management
- Performance Management
Languages
English
Full Professional
Chinese (Mandarin)
Full Professional
Chinese (Cantonese)
Native/ Bilingual
Timeline
Manager
Billiard X
03.2023 - 01.2024
Restaurant Team Member
HIHI Dessert and drink
02.2022 - 12.2022
Photographer
Freelance
06.2020 - Current
Bachelor of Fine Arts - Film, New Media And Screening
Queensland University of Technology
Bachelor of Business - Advertising
Queensland University of Technology
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