ZIYI LUO
St Lucia,QLD
Summary
Enthusiastic and reliable Master of Cybersecurity student at The University of Queensland seeking part-time employment in hospitality, retail, or customer service. Highly motivated, adaptable, and eager to contribute with strong communication skills, problem-solving ability, and a positive attitude.
Overview
4
4
years of professional experience
Work History
Volunteer
Computer Service Team
11.2021 - 06.2025
- Assisted students weekly with computer troubleshooting and maintenance.
- Provided clear, friendly explanations of technical issues to students with varying levels of IT knowledge.
- Developed strong communication and customer service skills through one-on-one support.
Volunteer
School of Computer Science, China University of Mining and Technology
10.2024 - 12.2024
- Contributed to fundraising events by setting up stalls and interacting with customers.
- Handled cash transactions responsibly.
- Promoted event participation through friendly communication and teamwork.
Volunteer
Xuzhou Cultural Site of Han Dynasty
04.2023 - 06.2023
- Actively engaged with visitors to promote local culture and attractions.
- Improved public speaking and customer interaction skills by explaining cultural highlights.
- Assisted with event organization and on-site support.
Education
Master of Science - Cyber Security
The University of Queensland
Brisbane, QLD06-2027
Bachelor of Science - Computer Science
China University of Mining And Technology
Xu Zhou06-2025
Skills
- Excellent communication and interpersonal skills
- Strong problem-solving ability and attention to detail
- Reliable, punctual, and a quick learner
- Ability to work effectively in fast-paced environments
- Team-oriented with strong collaboration experience
- Cash handling and deep computer literacy
Additional Information
Languages: English (Fluent), Mandarin (Native)
Additional Information
- Availability: Weekdays evenings, weekends, and holidays
- Right to work in Australia: Yes (Student Visa conditions)
Timeline
Volunteer
School of Computer Science, China University of Mining and Technology
10.2024 - 12.2024
Volunteer
Xuzhou Cultural Site of Han Dynasty
04.2023 - 06.2023
Volunteer
Computer Service Team
11.2021 - 06.2025
Master of Science - Cyber Security
The University of Queensland
Bachelor of Science - Computer Science
China University of Mining And Technology