Summary
Overview
Work History
Education
Skills
Additional Information
Additional Information
Timeline
Volunteer

ZIYI LUO

St Lucia,QLD

Summary

Enthusiastic and reliable Master of Cybersecurity student at The University of Queensland seeking part-time employment in hospitality, retail, or customer service. Highly motivated, adaptable, and eager to contribute with strong communication skills, problem-solving ability, and a positive attitude.

Overview

4
4
years of professional experience

Work History

Volunteer

Computer Service Team
11.2021 - 06.2025

- Assisted students weekly with computer troubleshooting and maintenance.
- Provided clear, friendly explanations of technical issues to students with varying levels of IT knowledge.
- Developed strong communication and customer service skills through one-on-one support.

Volunteer

School of Computer Science, China University of Mining and Technology
10.2024 - 12.2024

- Contributed to fundraising events by setting up stalls and interacting with customers.
- Handled cash transactions responsibly.
- Promoted event participation through friendly communication and teamwork.

Volunteer

Xuzhou Cultural Site of Han Dynasty
04.2023 - 06.2023

- Actively engaged with visitors to promote local culture and attractions.
- Improved public speaking and customer interaction skills by explaining cultural highlights.
- Assisted with event organization and on-site support.

Education

Master of Science - Cyber Security

The University of Queensland
Brisbane, QLD
06-2027

Bachelor of Science - Computer Science

China University of Mining And Technology
Xu Zhou
06-2025

Skills

  • Excellent communication and interpersonal skills
  • Strong problem-solving ability and attention to detail
  • Reliable, punctual, and a quick learner
  • Ability to work effectively in fast-paced environments
  • Team-oriented with strong collaboration experience
  • Cash handling and deep computer literacy

Additional Information

Languages: English (Fluent), Mandarin (Native)

Additional Information

  • Availability: Weekdays evenings, weekends, and holidays
  • Right to work in Australia: Yes (Student Visa conditions)

Timeline

Volunteer

School of Computer Science, China University of Mining and Technology
10.2024 - 12.2024

Volunteer

Xuzhou Cultural Site of Han Dynasty
04.2023 - 06.2023

Volunteer

Computer Service Team
11.2021 - 06.2025

Master of Science - Cyber Security

The University of Queensland

Bachelor of Science - Computer Science

China University of Mining And Technology
ZIYI LUO