Zoe Marris
Parkville,VIC
Summary
I am a current student at the University of Melbourne, undergoing a Bachelor of Arts. I am seeking the advertised casual position. I have several years experience across a variety of customer service environments. I am very friendly, with a strong attention detail and strive to provide the very best service. I am available weekends on Saturday and Sunday, and weekdays around my University schedule.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Section Waitstaff
A Bite To Eat
11.2021 - 02.2024
- Extensive experience in both table and till service
- Can easily serve and clear multiple plates, glasses and mugs
- Moderate bartending and function experience
- Easily manages reservations and seating walk-ins
- Managed sections of up to 15 tables efficiently and attentively, resulting in customer enjoyment and satisfaction
- Built relationships and worked amongst a strong team, contributing to a smooth running operation.
- Enhanced customer satisfaction by implementing efficient waitstaff scheduling and task delegation.
Office Services Assistant/ Receptionist
Sparke Helmore Lawyers
02.2023 - 12.2023
- Answer phone calls and work with a national switchboard
- Engages and manages difficult callers, building conflict resolution skills
- Maintain daily office administration tasks, such as organizing meetings, greeting clients and communicating between legal teams
- Efficiently communicate with and assist peers locally and nationally
- File and lodge legal documents with the ACT Courts Registry.
Cocktail Waitress
Cicada
09.2023 - 09.2023
- Provide full service for an upmarket clientele
- Memorize and process a variety of drink orders
- Offer cocktail, wine and spirit recommendations
- Possess a confident knowledge of varieties of alcoholic beverages.
Floorstaff
San Churro
09.2020 - 02.2022
- Ability to work under pressure in a fast food environment
- Knowledgeable and efficient using a POS system
- Knowledge and application of Work, Health and Safety protocol
- Maintain customer service during busy rushes and turnover periods
- Experience making multiple desserts and safely working with a deep fryer.
Education
Bachelor of Arts - Media and Communications
University of Melbourne
Parkville, VIC01.2026
High School Diploma -
Canberra College
Phillip12.2022
Skills
- Ability to Multitask
- Adaptability
- Time Management
- Fast Learner
- Ability to Work Under Pressure
- Communication
- Ability to Work in a Team
- Bartending
- Attentive Service
- Hosting
- Conflict Resolution
- Highly skilled communicating via telephone
Certification
- Victorian Responsible Service of Alcohol, issued February 2024
- Working with Children Check, issued February 2024
Timeline
Cocktail Waitress
Cicada
09.2023 - 09.2023
Office Services Assistant/ Receptionist
Sparke Helmore Lawyers
02.2023 - 12.2023
Section Waitstaff
A Bite To Eat
11.2021 - 02.2024
Floorstaff
San Churro
09.2020 - 02.2022
Bachelor of Arts - Media and Communications
University of Melbourne
High School Diploma -
Canberra College
Similar Profiles
Priya PriyaPriya Priya
Receptionist at Eat And BiteReceptionist at Eat And Bite
ANILKUMAR RAGHAVANANILKUMAR RAGHAVAN
PIZZA CHEF / MANAGER at M/s EAT AND BITE PizzeriaPIZZA CHEF / MANAGER at M/s EAT AND BITE Pizzeria
Emily PorembaEmily Poremba
Dental Assistant at Bite Size Pediatric DentistryDental Assistant at Bite Size Pediatric Dentistry