Zoe Cook
Toowoomba,QLD
Summary
Proven problem-solver and team collaborator, I excelled at past employments by enhancing team dynamics and customer satisfaction. Skilled in multitasking and effective communication, I significantly contributed to a safer, more efficient work environment. My adaptability and keen attention to detail drove positive changes, demonstrating my commitment to excellence and reliability in fast-paced settings.
Overview
7
7
years of professional experience
Work History
Warehouse Storeperson
Hastings Deering
02.2021 - Current
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Monitored warranty claims, ensuring proper documentation and submission for reimbursement.
- Maintained clean, orderly work environment free of hazards.
- Shipped material and performed boxing, packing, labelling, and preparation of related documents.
- Collaborated with team members to achieve daily goals, promoting a positive work environment through open communication and teamwork.
- Operated pallet jacks and other equipment to move materials.
- Trained new hires on proper procedures, safety practices, and equipment usage to ensure seamless integration into the team dynamic.
Retail Worker
Target
11.2017 - 09.2020
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Managed efficient cash register operations.
- Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
High School Diploma -
Sarina State High School
Sarina, QLD11-2020
Skills
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Effective communication
- Adaptability and flexibility
- Relationship building
Timeline
Warehouse Storeperson
Hastings Deering
02.2021 - Current
Retail Worker
Target
11.2017 - 09.2020
High School Diploma -
Sarina State High School
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