Summary
Overview
Work History
Education
Skills
Clinical Work Experience
Certification
Nominated Referees
Accomplishments
Clinical Placement Experience
Timeline
Generic

Zoe Cousins

Oxley,QLD

Summary

Highly devoted, attentive and enthusiastic nursing graduate seeking a position at the Princess Alexandria Hospital. I have gained extensive knowledge and skill through my versatile employment and placement experience in the health care field, that I believe makes me a dynamic new graduate nurse candidate. I am recognised for my strong work ethic, participation in collaboration within the health care team and ongoing commitment to optimising patient care. My absolute dedication to the nursing professions stems from my innate desire to help others, and improve the health care experiences and outcomes of patients.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Medical Receptionist

Beautiphi Medical & Cosmetics
02.2021 - 03.2023
  • Triaging patients - Recognition and response to the level of urgency required from patient presentation to prioritise contact with the clinical team.
  • Collaborating with an interdisciplinary team of General Practitioners, Nurses, Psychologists and Physiotherapists to optimise patient care.
  • Prepared and educated patients prior to assessments and procedures.
  • Supported setting up and operating special medical equipment and apparatus.
  • Helped patients understand and complete necessary medical forms and documentation.
  • Managing sterilisation of equipment and clinical waste procedures.
  • Handling the collection of pathology specimen and organising follow up of results.
  • Collected patient medical information and case histories.
  • Organized paperwork such as patient charts and reports for office and patient needs.
  • Assisted in setting up and ensuring clinic policies and procedures were maintained.
  • Developed strong relationships with patients, fostering loyalty and trust in the practice's services.

Retail Assistance - Succession for Management

Glassons
08.2019 - 05.2021
  • Working with a diverse clientele, building rapport and utilising conflict resolution and de-escalation strategies.
  • Acquired new skills in a timely manner
  • Maintained energy and enthusiasm in fast-paced environment.
  • Participated in continuous improvement by engaging in problem-solving activities to support teamwork.

Sales Assistant

Bakers Delight
02.2017 - 12.2019
  • Trained and mentored new sales representatives
  • Completed daily tasks accurately and on-time to support shop needs.
  • Built strong customer relationships through excellent service and product knowledge

Education

Bachelor of Nursing -

Queensland University of Technology
Brisbane, QLD
07.2024

High School Diploma -

Indooroopilly State High School
11.2018

Skills

  • Highly Experienced in IeMR, MAR and Patient Flow software
  • Clinical Competencies - ECG, Observations, Basic and Complex Wound Care, IDC
  • Patient Assessments, Documentation and Orders
  • Performing in fast paced, high pressure environments
  • Conflict Resolution
  • Collaboration within an Interdisciplinary Team
  • Occupational Violence and Aggression De-escalation and Emergency Response
  • Equipment and Instrument Sterilization

Clinical Work Experience

Ward 5B - Undergraduate Student in Nursing 

Princess Alexandra Hospital, Wooloongabba

  • Working a variety of shift types and patient loads, 1:1 Special, Workload, Float.
  • Achieved clinical competencies - ECG, Basic Wound Care, Vital Observations, PIVC removal, IDC management.
  • Managing a four patient workload of high risk patients requiring close observation to ensure patient safety and care.
  • Prioritisation of tasks based on urgency.
  • Receiving and giving patient handovers to oncoming USINs and RNs to identify patient risks and ensure care continues to align with the patients care plan.
  • Recognition and monitoring of patient deterioration.
  • Escalating patient concerns to delegating RNs, Team Leaders and members of the interdisciplinary team.
  • Communicating and collaborating within the interdisciplinary team.
  • Exposure to diverse patient presentations and treatment of high acuity patients.
  • Taking initiative to assist around the ward, completing outstanding tasks, offering ongoing assistance across the nurse team.
  • Utilising a variety of de-escalation techniques and approaches.
  • Proficient in utilising ieMR.
  • Frequently picked up shifts across a variety of wards and disciplines across the hospital.
  • Restocking and upkeep of ward environment.

Certification

  • First Aid & CPR - HLTAID011, HLTAID010, HLTAID009, HLTAID003
  • Blue Card Holder
  • Criminal History Check
  • ieMR/MARS Mandatory Training - Princess Alexandra Hospital
  • Completed Clinical Competencies -ECG, Basic Wound Care, Vital Observations, PIVC removal, Manual Handling
  • Blood Safe Clinical Transfusion Practice
  • Queensland Health Checks - Infection Control Awareness, Code of Conduct, First Response Evacuation Instructions, OVP Fundamentals, Prevention and Management of MSD and Health, Safety and Wellbeing Induction



Nominated Referees

IMU USIN Facilitator & Nurse Educator - Zara Connley, Internal Medicine Unit, zara.connley@health.qld.gov.au 

Clinical Facilitator- 

Accomplishments

  • Graduated High School with Academic Distinction
  • Elected Junior Secondary High School Captain
  • One year of international study exchange in the United States
  • 8 years of courses at the National Institute for Dramatic Arts of Australia




Clinical Placement Experience

Emergency Department - Gold Coast University Hospital, 2023, 8 Weeks

  • Rotated across Emergency Department disciplines - Resuscitation, Acute, Sub-Acute, Minor Illnesses and Injuries, Paediatrics and Short Stay.
  • Managed a four patient workload of diverse patient presentations.
  • Assisted in the assessment, management and treatment of patients across an array of triage categories.
  • Applying systematic approach to assess and manage patients with complex and undifferentiated conditions.
  • Frequently adapting and re-prioritising care to respond to rapidly changing patient conditions and acuity levels.
  • Collecting, conducting and recording comprehensive patient admissions, history and assessments.
  • Identifying and initiating relevant clinical pathways for the patients presentation.
  • Escalating deteriorating patients to RNs, TLs and Treating physicians.
  • Insertion of IDCs, Paediatric and adult NGs.
  • Complex wound management, dressings and washouts.
  • Administration of IV, IM & Subcutaneous medications.
  • Assisting and observing various procedures and sedations such as - foreign body removal, reduction of fractures and dislocations, intubation and mechanical ventilation, abscess incision and drainage.
  • Initiating and observating MET calls.
  • Received and documented handover from paramedics for incoming QAS patients.


Cardiothoracic and Vascular Ward 2F - St Andrew's War Memorial Hospital, 2023, 4 Weeks

  • Managing a 3-4 patient load
  • Familiarised with various cardiothoracic and vascular conditions, surgical interventions, medications and assessments.
  • Conducted focused patient assessments
  • Monitoring telemetry and interpretation of 12 lead ECGs.
  • Working with Wound Care Nurses following the progression and management of a highly complex wound.


Acute Adult Mental Health East Wing at Princess Alexandria Hospital, 2022, 4 Weeks

  • Mental State Examinations.
  • Depot injection administration.
  • Treatment of patients under involuntary admissions, Mental Health Act (TA) and Guardianship Act (GA).
  • Medication administration, managing incompliance and terms of consent in line with patient capacity.
  • Practice and utilisation of diverse de-escalation approaches and strategies.
  • Conducting Bröset Violence Checklist and risk assessments.
  • Assiting in discharging patients into the community, utilising 127 safety planning.
  • Building therapeutic patient relationships.



General/Surgical Ward at Brisbane Private Hospital, 2022, 3 Weeks

  • Exposure to diverse disciplines including Plastics, Orthopaedics, ENT, Gastroenterology and Endoscopy, Gynaecology, Cardiovascular and Paediatrics.
  • Providing quality post-operative care.
  • Enhanced knowledge of surgical procedures, post-operative care across a broad variety of specialties.
  • Developed comprehension of medication classes, indications and considerations.
  • Intramuscular injection, subcutaneous injection and IV antibiotic hospital based competencies assessment passed.
  • Observed management of PCA's, Blood Transfusions, PICC Lines, IDC's, IPC Devices, Bellovac Surgical Drains, Negative-pressure wound therapy.
  • Complex wound care.
  • Provided discharge information and education to ensure comprehensive patient understanding of discharge instructions.
  • Organised patient charts and paperwork.
  • Delivered bedside handovers for my patient load to oncoming RNs and TLs and surgeons upon follow ups.


Aged Care Facility at Forest Lake Lodge, 2021, 2 Weeks

  • Assisted in Oral & Topical Medication administration.
  • Practiced conducting vital observations, patient assessments and basic wound care.
  • Assisted Daily Living Activities – showering, changing, incontinence management, feeding, bed making.
  • Accredited with the recognition and continuous escalation of patient with symptoms of septic shock.


Timeline

Medical Receptionist

Beautiphi Medical & Cosmetics
02.2021 - 03.2023

Retail Assistance - Succession for Management

Glassons
08.2019 - 05.2021

Sales Assistant

Bakers Delight
02.2017 - 12.2019

Bachelor of Nursing -

Queensland University of Technology

High School Diploma -

Indooroopilly State High School
Zoe Cousins