Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Generic

Zoe hancock

Broadbeach

Summary

Dynamic and results-driven professional with experience at mcdonalds, excelling in customer service and teamwork. Proven ability to enhance clinic workflow as a medical Receptionist, demonstrating strong organizational skills and effective communication. Adapt at multitasking and maintaining high standards of safety and service in fast-paced environments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Mcdonalds Crew Member

Cassius Macmoria
Mcdonalds Cavil Avenue Surfers
12.2024 - Current
  • Provided excellent customer service in fast-paced environment.
  • Operated cash register efficiently to process transactions accurately.
  • Maintained cleanliness and organization of dining and kitchen areas.
  • Assisted team members with food preparation and assembly tasks.
  • Learned and adhered to safety regulations and food handling practices.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Worked well with teammates and accepted coaching from management team.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.

Receptionist

Melanie Demunk
Sydney, NSW
01.2024 - 11.2024
  • Managed patient check-ins and scheduling to optimize clinic workflow.
  • Ensured accurate data entry into electronic health record systems for seamless patient management.
  • Assisted patients with inquiries, providing information on services and appointment details.
  • Coordinated communication between medical staff and patients to enhance service delivery.

Education

No Degree -

Merrimac State High School
Merimaid Waters
10-2027

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Clear communication
  • Flexible schedule
  • Safe food handling
  • Verbal and written communication
  • Leadership qualities
  • Heavy lifting
  • Crew leadership
  • Resilience and persistence
  • Hospitality service expertise

Accomplishments

    school award for best academics , best behaviour and best effort

Certification

certification IV in crime and justice

certification IV in business

Interests

playing touch footy

swimming

horse riding

cheer leading

dancing

singing

traveling

  • Cooking
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • I enjoy helping others and giving back to the community
  • Music
  • Gym Workouts

Timeline

Mcdonalds Crew Member

Cassius Macmoria
12.2024 - Current

Receptionist

Melanie Demunk
01.2024 - 11.2024

No Degree -

Merrimac State High School

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