Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

ZOE MOSBEY

Melbourne,VIC

Summary

Based on three years of experience as a Team member at Grill'd and a year as a Team Leader, I uphold a wide range of skills and knowledge to implement in the workplace. I have strong communication skills, initiative, and problem-solving skills in a fast-paced work environment. I am committed to delivering a high standard of work ethic to assist in team success, as well as a strong passion for providing quality outcomes to ensure a simplified and easy experience for individuals

Overview

5
5
years of professional experience

Work History

Team Member

Macpac
Melbourne, VIC
06.2025 - Current
  • Delivered exceptional customer service to enhance overall satisfaction.
  • Assisted customers with product selection and facilitated ordering processes.
  • Operated cash registers for efficient payment processing.
  • Answered inquiries via phone about products and services.
  • Greeted customers warmly upon store entry to foster a welcoming atmosphere.
  • Received, processed, and stocked merchandise according to store policies.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.

Team Leader

Grill'd Fountain Gate
01.2022 - Current
  • Addressed and resolved customer complaints politely and professionally.
  • Operated register to process payments and collect cash payments for order totals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Leadership in opening the store, managing stock-take and ordering

Team Member

Grill'd Fountain Gate
01.2021 - Current
  • Keeping work areas clean, organised, and safe promotes efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximise performance.
  • Working scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Working with different stations to provide optimal coverage and meet production goals.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance. Maintained productive, efficient approach to all tasks.

Education

Bachelor - Criminology/Criminal justice and Psychological Science

Swinburne University
Hawthorn, VIC
10-2027

Beaconhills College
Berwick, VIC
11-2023

Skills

  • Ability to work under pressure
  • Motivated and energetic
  • Willingness to learn
  • Accurate money handling
  • Timely instruction following
  • Focus and concentration
  • Facility cleaning
  • Team communication
  • Problem solving

References

References available upon request.

Timeline

Team Member

Macpac
06.2025 - Current

Team Leader

Grill'd Fountain Gate
01.2022 - Current

Team Member

Grill'd Fountain Gate
01.2021 - Current

Bachelor - Criminology/Criminal justice and Psychological Science

Swinburne University

Beaconhills College

Similar Profiles

CREATE PROFILE
ZOE MOSBEY