Zoe O'Hoy
Melbourne
Summary
Dedicated and hard working retail associate with over 5 years experience in dynamic sales, inventory and e-commerce fulfillment roles. A valuable team member, acknowledged for her strong work ethic and the ability to adapt to face-paced or challenging work environments . Ideal candidate for any stock/fulfillment position.
Overview
6
6
years of professional experience
Work History
Stock/E-Commerce Associate
Saint Laurent
05.2022 - 03.2025
- Picking and packing customer orders for YSL.com (OMNI) and Farfetch (STORM)
- Processing orders/returns
- Liaising with global teams regarding stock and pricing discrepancies (Paris, Singapore, London)
- Inbound and outbound of stock (Store to Store transfers)
- International ICT transfers
- Stock deliveries (warehouse)
- Monthly inventory stock counts
- Annual stocktakes
- Maintaining of stock control
- Booking delivery services: TNT, DHL and Direct Courier
- Liaising with warehouse, inventory/merchandising/operations team
Retail Associate
Prada
12.2021 - 04.2022
- Greeting customers into the store, offering hospitality
- Assisting with store operational tasks such as gift wrapping, maintaining store cleanliness and daily floor stock counts
Sales Associate
Sneakerboy
06.2019 - 02.2020
Retail Assistant
JD Sports
11.2018 - 06.2019
- Managed inventory, ensuring floor stock was replenished
- Ensured accurate pricing and product information on products
- Tracked and reported sales, promotions and discounts
- Conducted inventory audits to ensure accurate stock levels and identify areas of loss prevention
Education
High School Diploma -
Beaconhills College
01-2016
Skills
- Adaptability in dynamic settings
- Strong focus on accuracy
- Effective problem resolution
- Ability to multitask
- Extensive retail background
- Highly organized
- Strong time management
- Friendly customer service
Timeline
Stock/E-Commerce Associate
Saint Laurent
05.2022 - 03.2025
Retail Associate
Prada
12.2021 - 04.2022
Sales Associate
Sneakerboy
06.2019 - 02.2020
Retail Assistant
JD Sports
11.2018 - 06.2019
High School Diploma -
Beaconhills College
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