Zoe Sellars
Wollongong,NSW
Summary
Motivated Shift Supervisor experienced in fast-paced environments and knowledgeable about security, safety and service standards. Effective at helping management maintain order and increase revenue.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Shift Supervisor
Hungry Jack's
02.2022 - Current
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Conducted routine inspections to check quality and compliance with established specifications.
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
- Responded to and resolved customer questions and concerns.
- Worked as a team in a fast-paced work environment.
Crew Coach
Hungry Jack's
10.2021 - 02.2022
- Provided coaching and mentoring to employees.
- Implemented consistent performance evaluations for crew members, identifying areas for improvement and growth opportunities.
- Facilitated open communication among crew members, fostering trust and collaboration within the team.
- Enhanced team performance by implementing effective coaching strategies and providing constructive feedback.
Crew Member
Hungry Jack's
05.2019 - 10.2021
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Took orders, prepared meals, and collected payments.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
Bachelor of Business & International Studies -
06.2026
- Study Abroad: Spring Semester 2023 - American Business School Paris, France.
Apprenticeship - Certificate III in Retail
04.2023
- Certificate in Foundations of Shift Management, Hungry Jack's, Completed 2023
- Certificate in First Aid and CPR, TCP Training, Completed 2023
High School Diploma -
12.2021
- Represented Australia with my dance team at IASF, in 2018.
Skills
- Team Supervision
- Excellent Interpersonal Skills
- Time Management
- Strong verbal and written communication
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeImportant To Me
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