Zoe Stead
Newcastle,NSW
Summary
I am interested in an ongoing casual or part-time work position. I am available outside of school hours and at certain times over the weekend.
Overview
4
4
years of professional experience
Work History
Team Member
Grill'd Healthy Burgers
06.2022 - Current
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Babysitter
Various Employers
09.2020 - Current
- Fostered close relationships with children and parents through excellent communication skills.
FOH Guest Services
Bettys Burgers Newcastle
08.2021 - 05.2022
- Maintained energy and enthusiasm in fast-paced environment.
- Exceeded goals through effective task prioritization and great work ethic.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
Education
Year 12 -
Merewether High School - Academically Selective
Broadmeadow, NSW09.2024
Skills
- Guest engagement management
- Safe food handling quality control
- Food sales promotion
- Child supervision management
Skills - individual
- Interpersonal communication + active listening
- Leadership + team management
- Adaptability + flexibility
- High-level work ethic + reliability
Qualifications
- RSA (responsible service of alcohol) - completed August 2021
- H&A First Aid Training - completed May 2021
- Bronze Medallion Certificate - completed November 2022
- Duke of Edinburgh - semi-completed 2021 (COVID19 interruptions)
Accomplishments
- Dux of primary school
Timeline
Team Member
Grill'd Healthy Burgers
06.2022 - Current
FOH Guest Services
Bettys Burgers Newcastle
08.2021 - 05.2022
Babysitter
Various Employers
09.2020 - Current
Year 12 -
Merewether High School - Academically Selective
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