Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zoe Westbrook

Kew

Summary

I am resilient, self motivated and have a strong work ethic. I have

excellent customer service skills and can work effectively in a team or

independently.

Overview

5
5
years of professional experience

Work History

Sales Assistant

Officeworks
11.2020 - Current
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Collaborated with team members to achieve a cohesive and efficient store environment.

Education

Certificate II In Electrotechnology Pre-vocational - Electrical, Electronics And Communications Engineering

Box Hill Institute of TAFE
Melbourne, VIC

Year 12 VCE -

Catherine McCauley College
Catherine Mcauley College
11.2023

Skills

  • Collaborative team player
  • Effective communicator
  • Reliable
  • Quick learner
  • Strong commitment
  • Strategic problem solver

Timeline

Sales Assistant

Officeworks
11.2020 - Current

Certificate II In Electrotechnology Pre-vocational - Electrical, Electronics And Communications Engineering

Box Hill Institute of TAFE

Year 12 VCE -

Catherine McCauley College

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Zoe Westbrook