Zoe Westbrook
Kew
Summary
I am resilient, self motivated and have a strong work ethic. I have
excellent customer service skills and can work effectively in a team or
independently.
Overview
5
5
years of professional experience
Work History
Sales Assistant
Officeworks
11.2020 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Collaborated with team members to achieve a cohesive and efficient store environment.
Education
Certificate II In Electrotechnology Pre-vocational - Electrical, Electronics And Communications Engineering
Box Hill Institute of TAFE
Melbourne, VICYear 12 VCE -
Catherine McCauley College
Catherine Mcauley College11.2023
Skills
- Collaborative team player
- Effective communicator
- Reliable
- Quick learner
- Strong commitment
- Strategic problem solver
Timeline
Sales Assistant
Officeworks
11.2020 - Current
Certificate II In Electrotechnology Pre-vocational - Electrical, Electronics And Communications Engineering
Box Hill Institute of TAFE
Year 12 VCE -
Catherine McCauley College