Zoe Whiteside
Hervey Bay,QLD
Summary
Dynamic Cashier Supervisor at Coles Supermarkets with proven expertise in cash handling and customer service. Successfully trained new hires, enhancing team collaboration and operational efficiency. Recognized for resolving customer complaints effectively, contributing to a positive shopping experience. Skilled in POS systems, ensuring accurate transactions and streamlined operations.
Overview
2
2
years of professional experience
Work History
Cashier Supervisor
Coles Supermarkets
Pialba, Hervey bay
04.2025 - Current
- Supervised daily operations of cashier team and ensured efficient service.
- Managed cash handling procedures and maintained accurate cash drawers.
- Resolved customer complaints and escalated issues to management as needed.
- Monitored inventory levels of supplies needed for cashier operations.
- Trained new hires in the use of POS systems, store policies and procedures, safety protocols, and customer service expectations.
- Processed refunds and exchanges promptly according to established policies.
Cashier
Coles Supermarkets
Pialba, Hervey bay , QLD
03.2023 - 04.2025
- Operated POS system for accurate transactions and customer service.
- Handled cash, credit, and gift card transactions efficiently.
- Maintained cleanliness and organization of checkout area.
- Collaborated with team members to ensure smooth operations during peak hours.
- Educated customers on promotions and loyalty programs available in-store.
Education
Completed Grade 10. -
Riverside Christian Collage Distance Education
Maryborough, QLD12-2022
Skills
- Team collaboration
- Customer service
- Cash handling
- Attention to detail
- Time management
- Problem solving
- POS systems
Affiliations
I enjoy a wide selection of hobbies, but I would have to say that reading a good novel, hiking, and going to the gym are my top three activities that I take pleasure in the most
Enthusiastic and willing to learn new skills, or study for any potential career opportunities
References
References available upon request.
Timeline
Cashier Supervisor
Coles Supermarkets
04.2025 - Current
Cashier
Coles Supermarkets
03.2023 - 04.2025
Completed Grade 10. -
Riverside Christian Collage Distance Education
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