Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Zohal Abbasi

Merrylands,NSW

Summary

Dynamic Customer Service Assistant with proven expertise at Fish N Chix, excelling in complaint resolution and cash handling. Recognized for enhancing customer satisfaction through empathetic communication and effective problem-solving. Adaptable and calm under pressure, I foster strong relationships, ensuring positive experiences and exceeding customer expectations.

Overview

1
1
year of professional experience

Work History

Customer Service Assistant

Fish N Chix
Macathur Square
01.2022 - 06.2023
  • Assisted customers with inquiries, providing accurate information and fostering positive experiences.
  • Supported team in managing customer feedback and resolving issues efficiently.
  • Learned to navigate customer service software, ensuring timely response to requests.
  • Collaborated with colleagues to streamline communication processes for improved service delivery.
  • Adapted quickly to changing priorities, demonstrating flexibility in fast-paced environment.
  • Built strong relationships with customers and colleagues by providing friendly and personable service.
  • Managed customer complaints effectively, offering solutions that exceeded expectations.
  • Demonstrated empathy towards customers during difficult situations while remaining composed under pressure.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.

Education

No Degree -

Al Faisal College
Sydney Nsw
11-2025

Skills

  • Cash handling
  • Complaint handling
  • Customer consultation
  • Complaint resolution
  • Customer focus
  • Calm under pressure
  • Product knowledge

Languages

English
Full Professional

Interests

  • I enjoy helping others and giving back to the community
  • Yoga
  • Fashion and Style
  • Watching Movies and TV Shows
  • Music
  • Fashion

Timeline

Customer Service Assistant

Fish N Chix
01.2022 - 06.2023

No Degree -

Al Faisal College
Zohal Abbasi