ZONGLIN JIANG
Doncaster East,VIC
Summary
Able to present quantitative information in a clear, simple and informative format; create effective business reports, advice and tables tailored to specific business needs
Overview
5
5
years of professional experience
Work History
Cashier
Cellarbrationwinebeerspirits
09.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Waitress
David's Hot Pot
10.2020 - 02.2021
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
MBA - Business Administration
RMIT University
Melbourne, VIC07.2024
Graduate Diploma - Managnement
Melbourne College of Bussiness And Technology
Melbourne12.2021
Associate's Degree - Information Technology
RMIT University
Melbourne, VIC11.2020
Skills
- Excel (VLOOKUP, Pivot table), Word, Outlook, Xero
- Web development using HTML and CSS
- Customer service
- English (Proficient), Mandarin (Native)
Timeline
Cashier
Cellarbrationwinebeerspirits
09.2022 - Current
Waitress
David's Hot Pot
10.2020 - 02.2021
MBA - Business Administration
RMIT University
Graduate Diploma - Managnement
Melbourne College of Bussiness And Technology
Associate's Degree - Information Technology
RMIT University
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