Aaliyah - Paris Sapsford
Carlton ,NSW
Summary
Motivated Customer Service Assistant of 3 years which thrives in fast-paced environments. Works independently, with minimal supervision, and pitch in to complete tasks. Demonstrated consistently strong work ethic and adherence to company policy and procedures,
Overview
3
3
years of professional experience
Work History
Customer Service Assistant
Coles Supermarket
Kirrawee, NSW
11.2018 - Current
- Trained staff on operating procedures and company services.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Maintained up-to-date knowledge of product and service changes.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Responded proactively and positively to rapid change.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered prompt service to prioritize customer needs.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Education
High School Diploma -
Blakehurst High School
Blakehurst, NSW12.2021
Skills
- Efficient and Detail-Oriented
- Building Customer Trust and Loyalty
- Understanding Customer Needs
- Responding to Difficult Customers
- Courteous with Strong Service Mindset
- Calm and Professional Under Pressure
- Time Management
- Inter-Department Collaboration
Timeline
Customer Service Assistant
Coles Supermarket
11.2018 - Current
High School Diploma -
Blakehurst High School