Kristelle Ramtohul
Florist
Rivervale,WA
Summary
I am a very dedicated and motivated person that fully applies myself to any challenge. I have proven this by establishing myself in a new career whist also moving to a new country.
While I have enjoyed my previous profession as a florist, I feel I need a new challenge for my personal growth. The skills I have developed in my previous career has shown that I am a dedicated person and easily recognize gaps in the clients needs, and provide service that has continuously brought back loyal, satisfied clientele time and time again.
I believe my life skills will apply to this position and look forward to the challenge of starting a new career with Adecco.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
Senior Florist
Fresh Groups PTY LTD
Mt Lawley , Western Australia
06.2015 - Current
- Prepared new flower and greenery shipments for arrangement by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.
- Worked with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
- Prepared potted plants and bouquets based on customer requirements.
- Provided customers with care directions for flower arrangements.
- Maintained thorough knowledge of needs, characteristics and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
Barista
Sodexo/National Film Theater
London , United Kingdom
01.2001 - 07.2006
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Cleaned counters, machines, utensils and seating areas daily.
- Trained new employees, sharing knowledge and expertise of coffees, teas and merchandise.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Maintained regular and consistent attendance and punctuality.
Education
High School Diploma -
Adventist Collage
Mauritius 01.1994 - 11.1997
Skills
Inventory management and ordering
Gardening
I am creative and enjoy garden planning and plotting. My knowledge of soils and planting conditions is vast and I am meticulous about the work that I do.
Timeline
Senior Florist
Fresh Groups PTY LTD
06.2015 - Current
Barista
Sodexo/National Film Theater
01.2001 - 07.2006
High School Diploma -
Adventist Collage
01.1994 - 11.1997
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