Ya-Ting Huang

I am excited to apply for the position of Store Staff at Gong Cha Australia. With hands-on experience in the beverage industry, strong customer service skills, and a keen eye for maintaining hygiene and efficiency, I am confident in my ability to contribute positively to your team.

In my previous role at Presotea (Taiwan), I developed valuable skills that align well with this position, including:

• POS System Operation: Proficient in using POS systems to process orders, handle cash and digital payments, and ensure accurate transaction records.
• Customer Interaction & Service: Effectively communicating with customers, recommending drinks based on their preferences, and handling special requests or complaints professionally.
• Drink Preparation & Quality Control: Preparing a variety of beverages with consistency and speed while ensuring high-quality taste and presentation.
• Maintaining Hygiene & Cleanliness: Strictly following health and safety guidelines, regularly sanitizing workstations, and ensuring all ingredients are stored properly.
• Opening & Closing Procedures: Experienced in both opening and closing shifts, including setting up equipment, stocking supplies, balancing the register, and deep cleaning at the end of the day.

I am a hardworking, reliable, and adaptable team player who thrives in fast-paced environments. I take pride in delivering excellent customer service and maintaining a clean and organized workspace. I am eager to bring my skills and enthusiasm to your team.

I would love the opportunity to discuss how my experience can benefit your shop. Please feel free to contact me at your convenience. Thank you for your time and consideration. I look forward to hearing from you soon.

Sincerely,
Ya-Ting, Huang