Lauren Anderson
Rockingham,WA
Summary
Diligent Deli Clerk with 6 years of retail and customer service experience, excelling in fast-paced environments with swift work execution. Possesses strong interpersonal skills, establishing meaningful connections with customers.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Delicatessen Assistant
IGA The Beach Rock
11.2022 - Current
- Providing exceptional service and product recommendations.
- Increased deli sales through effective merchandising and attractive displays.
- Maintained a clean and organized work area, ensuring compliance with health and safety regulations.
- Prepared customers meals to a high standard.
- Efficiently sliced meats and cheeses to desired thickness for individual customer requests.
- Assisted in inventory management, regularly restocking deli items for optimal freshness.
- Managed waste reduction by monitoring product shelf life and adjusting display quantities accordingly.
Retail Assistant (In Charge)
Living Emporium
01.2021 - 11.2022
- Supervise junior staff members (In Charge), Reconciliation of the tills and end of day cash, Prioritising tasks & time management, Pricing stock and stocking shelves, Customer service, Creating displays, Customer orders
Supervisor
IGA Port Kennedy Plus Liquor
01.2017 - 01.2021
- Reconciliation of the tills and end of night cash, Supervise junior staff members, Stocking shelves, Customer Service, Complaint handling
Reception
The Life Spring Float Centre
01.2018 - 08.2018
- Assisted customers with inquiries, Processed payments, Stocked and cleaned inventory.
Education
Bachelor of Psychology -
The University of Western Australia
Crawley 2026
Diploma in Legal Services -
North Metropolitan TAFE
01.2021
Certificate IV in Legal Services -
North Metropolitan TAFE
01.2020
Certificate II in Business -
Living Waters Lutheran College
01.2019
Western Australian Certificate of Education -
Living Waters Lutheran College
01.2019
Skills
- Interpersonal Skills
- Patience & Empathy
- Attention to Detail
- Team Collaboration
- Time Management
- Problem Solving
- Decision Making
- Positive Attitude
- Active Listening
Certification
- First Aid & CPR Certificates (HLTAID011, HLTAID010, HLTAID009)
- Manual Handling (HLTWHS005)
- Drivers License
- RSA
- Infection Control Training – COVID 19
- Zero Tolerance - Understanding Abuse - NDS Courses
- 'Quality, Safety and You' - NDIS Worker Orientation Module
- New Worker NDIS Induction Module
References
- Gordon McGlashan, 0434 907 188, IGA The Beach Rock (Store Manager) & PK Fresh IGA Plus Liquor (Manager)
- Ashleigh Mace, 0473 597 553, Living Emporium (2nd In Charge)
- Narelle Gaunt , 0432 965 429, The Life Spring Float Tank Centre
Timeline
Delicatessen Assistant
IGA The Beach Rock
11.2022 - Current
Retail Assistant (In Charge)
Living Emporium
01.2021 - 11.2022
Reception
The Life Spring Float Centre
01.2018 - 08.2018
Supervisor
IGA Port Kennedy Plus Liquor
01.2017 - 01.2021
Bachelor of Psychology -
The University of Western Australia
Diploma in Legal Services -
North Metropolitan TAFE
Certificate IV in Legal Services -
North Metropolitan TAFE
Certificate II in Business -
Living Waters Lutheran College
Western Australian Certificate of Education -
Living Waters Lutheran College
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