Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Lauren Anderson

Rockingham,WA

Summary

Diligent Deli Clerk with 6 years of retail and customer service experience, excelling in fast-paced environments with swift work execution. Possesses strong interpersonal skills, establishing meaningful connections with customers.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Delicatessen Assistant

IGA The Beach Rock
11.2022 - Current
  • Providing exceptional service and product recommendations.
  • Increased deli sales through effective merchandising and attractive displays.
  • Maintained a clean and organized work area, ensuring compliance with health and safety regulations.
  • Prepared customers meals to a high standard.
  • Efficiently sliced meats and cheeses to desired thickness for individual customer requests.
  • Assisted in inventory management, regularly restocking deli items for optimal freshness.
  • Managed waste reduction by monitoring product shelf life and adjusting display quantities accordingly.

Retail Assistant (In Charge)

Living Emporium
01.2021 - 11.2022
  • Supervise junior staff members (In Charge), Reconciliation of the tills and end of day cash, Prioritising tasks & time management, Pricing stock and stocking shelves, Customer service, Creating displays, Customer orders

Supervisor

IGA Port Kennedy Plus Liquor
01.2017 - 01.2021
  • Reconciliation of the tills and end of night cash, Supervise junior staff members, Stocking shelves, Customer Service, Complaint handling

Reception

The Life Spring Float Centre
01.2018 - 08.2018
  • Assisted customers with inquiries, Processed payments, Stocked and cleaned inventory.

Education

Bachelor of Psychology -

The University of Western Australia
Crawley
2026

Diploma in Legal Services -

North Metropolitan TAFE
01.2021

Certificate IV in Legal Services -

North Metropolitan TAFE
01.2020

Certificate II in Business -

Living Waters Lutheran College
01.2019

Western Australian Certificate of Education -

Living Waters Lutheran College
01.2019

Skills

  • Interpersonal Skills
  • Patience & Empathy
  • Attention to Detail
  • Team Collaboration
  • Time Management
  • Problem Solving
  • Decision Making
  • Positive Attitude
  • Active Listening

Certification

  • First Aid & CPR Certificates (HLTAID011, HLTAID010, HLTAID009)
  • Manual Handling (HLTWHS005)
  • Drivers License
  • RSA
  • Infection Control Training – COVID 19
  • Zero Tolerance - Understanding Abuse - NDS Courses
  • 'Quality, Safety and You' - NDIS Worker Orientation Module
  • New Worker NDIS Induction Module

References

  • Gordon McGlashan, 0434 907 188, IGA The Beach Rock (Store Manager) & PK Fresh IGA Plus Liquor (Manager)
  • Ashleigh Mace, 0473 597 553, Living Emporium (2nd In Charge)
  • Narelle Gaunt , 0432 965 429, The Life Spring Float Tank Centre

Timeline

Delicatessen Assistant

IGA The Beach Rock
11.2022 - Current

Retail Assistant (In Charge)

Living Emporium
01.2021 - 11.2022

Reception

The Life Spring Float Centre
01.2018 - 08.2018

Supervisor

IGA Port Kennedy Plus Liquor
01.2017 - 01.2021

Bachelor of Psychology -

The University of Western Australia

Diploma in Legal Services -

North Metropolitan TAFE

Certificate IV in Legal Services -

North Metropolitan TAFE

Certificate II in Business -

Living Waters Lutheran College

Western Australian Certificate of Education -

Living Waters Lutheran College
Lauren Anderson