Khami Dang
Morley,WA
Summary
An outgoing, hardworking, kind and compassionate worker who is always there to lead in a helping hand. I am very reliable and love working with others in order to gain work experience to help business achieve their goals and needs. I believe that excellent communication skills between team members and customers is important. I bring top-notch skills in oral and written communication, active listening and analytical problem-solving skills. On top of that, I am an organized and dependable candidate, who is successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Retail Worker
The Reject Shop
10.2023 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Currently in training as a supervisor by helping stocktake and closing stores
- Type out balances in the morning on a computer to check the right amount of money in till before opening store
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
Barista
Bobaboba
06.2023 - 09.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Volunteer
The Salvation Army
01.2021 - 05.2022
- Sorted and distributed canned goods and produce to disadvantaged families.
- Adhered to high level of standards and values, and maintained professional demeanor.
- Welcomed customers and answered questions.
- Kept facilities organized, clean and well-maintained to best meet program needs.
- Completed assigned duties and consistently produced high volume of work to support daily business needs.
- Volunteered over 50 hours with organization helping with organizing products and sorting out donations for people who may be experiencing hardship or injustice. .
Cashier
Sahara's Desert Lunch Bar
12.2021 - 02.2022
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
Volunteer
Kora's ChildCare
05.2020 - 06.2020
- Engaged with others successfully using strong verbal and written communication skills.
- Supervised children and participated with children in activities.
- Provided one-on-one assistance and tutoring to students requiring additional help.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Education
High School Diploma -
Chisholm Catholic College
Bedford, WA11.2022
Skills
- Organized and Efficient
- Friendly and Outgoing
- Community Service
- Team Collaboration
- Communication
- Customer Service
- Vietnamese Fluency
- Good Work Ethic
- Quick Learner and listener
- Reliability and punctuality
- Patience and Empathy
- Engaging with Diverse Customers
- Complaint Handling
Languages
English
Native/ Bilingual
Vietnamese
Professional
Chinese (Mandarin)
Limited
Additional Information
Currently majoring in Business Analytics and Computer Science at the University of Western Australia.
Timeline
Retail Worker
The Reject Shop
10.2023 - Current
Barista
Bobaboba
06.2023 - 09.2023
Cashier
Sahara's Desert Lunch Bar
12.2021 - 02.2022
Volunteer
The Salvation Army
01.2021 - 05.2022
Volunteer
Kora's ChildCare
05.2020 - 06.2020
High School Diploma -
Chisholm Catholic College
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