Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Crystal Summers

Byford,WA

Summary

my name is Crystal summers, I am a fully qualified hairdresser with over 18 years of experience, after working casually for the last few years i am now in a position to focus on my career and after so many years in the industry i feel it is no longer what i want to do. I am friendly and outgoing and love working in a customer service based industry. my experience as a hairdresser means I have a high customer service focus, I work well in a team as well as individually, working in a fast paced environment has required me to have strong time management skills and the ability to multitask, I am professional, organized and have great communication skills. I believe these skills and my experience will transfer perfectly into this role.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Qualified Hairdresser

Mosh organic concept salon
Darlington, WA
01.2009 - Current
  • Trained or supervised other hairstylists, hairdressers and assistants.
  • Pre-booked future appointments to increase repeat business.
  • Greeted customers, answered phones and booked appointments.
  • Followed updated techniques to color and treat hair and produce consistent results.
  • Ensured client satisfaction with the quality of service provided.
  • Monitored, tracked, and recorded client satisfaction to maintain positive ratings.
  • Upsold additional services like styling products or accessories to increase revenue for the business.
  • Maintained cleanliness of salon equipment, tools and work areas.
  • Advised clients on how to maintain their hairstyles at home between visits.
  • Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
  • Developed relationships with regular clients by providing excellent customer service.
  • Ordered supplies from vendors when needed to ensure adequate stock is available at all times.

Hairdresser

elite extend
Byford, WA
01.2023 - 02.2024
  • Pre-booked future appointments to increase repeat business.
  • Designed and recommended home hair care regimens and treatments to meet individual customer needs.
  • Sanitized workstations and salon equipment to reduce risk of infection.
  • Selected hair colors, products, and services based on customer preference and individually designed hair care plan.
  • Operated cash registers to receive payments from patrons.
  • Ensured client satisfaction with the quality of service provided.
  • Upsold additional services like styling products or accessories to increase revenue for the business.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Apprentice Hairdresser

salon express
01.2007 - 01.2009
  • Hairdressing training
  • Reception duties
  • Cleaning
  • Helping a team of senior hairdressers

Education

cert 3 - hairdressing

Challenger Tafe
01.2009

Skills

  • Strong organizational skills
  • Time management skills
  • Exceptional communication skills
  • Interpersonal skills
  • Ability to work independently
  • Ability to work as part of a team
  • Detail-oriented
  • Ability to handle multiple tasks simultaneously
  • Experience in managing staff
  • All aspects of hairdressing
  • Reception skills
  • POS experience
  • End-of-day tasks
  • Managing stock levels
  • Answering the phone
  • Booking appointments
  • Salon management
  • Maintaining a clean workspace
  • Maintaining a tidy workspace
  • Salon marketing
  • Appointment scheduling
  • Cleaning and sanitizing
  • Customer service
  • Professional demeanor
  • Friendly and enthusiastic

Certification

Certificate 3 in Hairdressing

References

Susan Miller, 0423286285, Owner of Mosh Organics

Timeline

Hairdresser

elite extend
01.2023 - 02.2024

Qualified Hairdresser

Mosh organic concept salon
01.2009 - Current

Apprentice Hairdresser

salon express
01.2007 - 01.2009

cert 3 - hairdressing

Challenger Tafe

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Crystal Summers