Summary
Overview
Work History
Education
Skills
Timeline
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Mackenzie Meyer

Marayong,New South Wales

Summary

Dedicated to offering an exceptional customer experience and being an asset to any team. Skilled working under pressure, with strong customer service and interpersonal skills applied in busy, fast paced environments.

Overview

4
4
years of professional experience

Work History

Senior Casual

Vans Australia
03.2022 - Current
  • Provided outstanding customer service and interpersonal skills effectively building rapport and lasting customers
  • Undertook extensive training in product knowledge to confidently give customers recommendations catered to their personal needs and wants
  • Worked efficiently within a team to universally increase sales and avert matters of theft
  • Comfortable leading a team within a high pressure, fast paced environment

2IC Manager

Vans Pop Up / Timberland Pop Up
06.2021 - 02.2022
  • Provided superior customer service in a fast paced outlet environment, resulting in high sales results
  • Comfortable leading a team and delegating tasks based upon team members strengths to optimise sales
  • Undertook training sessions to educate team members on product knowledge and company policies
  • Performed regular cycle counts to identify possible discrepancies in inventory quantities, and adjust any discovered variances
  • Maximized productivity by keeping detailed records of daily progress and monitoring wages and KPIs to identify areas for improvement

Receptionist

St Leonard's Medical Centre
03.2018 - 04.2021
  • Undertook general administrative tasks required for the smooth operation of a Medical centre such as; managing multi-line phone systems and directing patients to desired personnel, filing patient forms and responding to emails
  • Organised and undertook client bookings and invoices, and completed patient referrals to other medical specialists
  • Communicated customer complaints, requests and
    feedback to company management for swift resolution

Education

Wyndham College
Quakers Hill, NSW
2016

Quakers Hill High School
Quakers Hill, NSW
2015

Skills

  • POS System Operations
  • Teamwork and Collaboration
  • Excellent Written and Verbal Communication
  • Strong Communication and Interpersonal Skills

Timeline

Senior Casual

Vans Australia
03.2022 - Current

2IC Manager

Vans Pop Up / Timberland Pop Up
06.2021 - 02.2022

Receptionist

St Leonard's Medical Centre
03.2018 - 04.2021

Wyndham College

Quakers Hill High School

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Mackenzie Meyer