MAGDALENA (Layna) HEINRICH

Provide efficient and effective administration services in a professional and punctual manner to achieve the highest quality outcomes to internal and external clients.

Enhanced business productivity by managing administration tasks, organising meetings and overseeing correspondence. Establishing and recognising customer trends to build relationships and encourage market growth whilst assisting with home interior design and staging.

Strengthened relationships with commercial customer and suppliers, through effective communication and collaboration.

Boosted company profitability with diligent monitoring of market trends, identification of new business opportunities and enhancing existing relationships.

Identified, actioned and maintained relationships with community organisations and non-for-profit groups. Supported corporately-endorsed community involvement initiatives and large-scale events and promoted effective organisation and participation in key marketing campaigns.

Enhanced customer satisfaction by providing exceptional service and anticipating guest needs as a host of corporate, professional functions.

Oversaw accounts payable and receivable, ensuring timely processing and accurate recordkeeping. Streamlined administrative processes by implementing new software solutions, improving overall productivity.

Hired, trained, and managed a team of employees dedicated to achieving company goals. Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members. Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts and enhanced operational efficiency and productivity by managing budgets, accounts, and costs.