Friendly retail professional with successful background in sales and marketing. Drives sales-goal attainment and customer satisfaction through exceptional customer relations and sales abilities. Proficient in use of POS software.
Overview
3
3
years of professional experience
9
9
years of post-secondary education
Work History
Shop Assistant
HARRIS FARM MARKET
WILLOUGHBY, NSW
2020.02 - 2021.11
Supported current production needs by moving items between equipment, conveyors and staging areas.
Checked incoming orders and organized new stock.
Addressed customer issues immediately to guarantee swift resolution.
Helped team members work optimally by frequently stocking work supplies and tools.
Used hand and power tools, equipment and instruments accurately.
Increased shop productivity by improving team processes and streamlining tasks.
Helped managers with daily checklists and last-minute requirements.
Helped customers find merchandise and assisted with sizing and accessories.
Optimized shop communication by acting as liaison between departments.
Cleaning Supervisor
CUTINS COMMERCIAL CLEANING
SYDNEY, NSW
2019.01 - 2020.02
Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
Produced accurate and well planned health and safety risk assessments documenting safe work of cleaning staff.
Completed schedules, shift reports and other business documentation.
Conducted recruitment, interview and selection processes to induct new staff in accordance with business policies.
Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
Evaluated employee performance and developed improvement plans.
Communicated repair needs to maintenance staff.
Education
Master of Science - MASTER iN INFORMATION TECHNOLOGY
CHARLES STURT UNIVERSITY
SYDNEY
2018.02 - 2020.12
Bachelor of Science - BACHELOR oF COMPUTER APPLICATION
LA GRANDEE INT'L COLLEGE
NEPAL
2011.02 - 2016.12
Skills
Competitive knowledge
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Additional Information
STORE SUPERVISOR - JORGE ( 0407177091) SECOND INCHARGE - PETER ( 045402726) HARRIS FARM MARKET.
SENIOR SUPERVISOR - FABRIZIO ( 0432498631)
Timeline
Shop Assistant
HARRIS FARM MARKET
2020.02 - 2021.11
Cleaning Supervisor
CUTINS COMMERCIAL CLEANING
2019.01 - 2020.02
Master of Science - MASTER iN INFORMATION TECHNOLOGY
CHARLES STURT UNIVERSITY
2018.02 - 2020.12
Bachelor of Science - BACHELOR oF COMPUTER APPLICATION