Aadhya Arora

Human Resources/Administrative Responsibilities:

• Onboarding Coordination: Assisting in the onboarding process for new employees, ensuring they have the necessary resources and training.
• Inter-store Coordination: Facilitating communication and coordination between multiple store locations to streamline operations.

Retail/ Sales Responsibilities:

• Verified vision and pertinent insurance benefits information prior to material purchases.
• Read and accurately followed prescriptions given by optometrists.
• Achieved sales targets consistently by recommending products meeting needs of customers.

• Facilitated Transitions for new and existing students by providing comprehensive guidance on internship opportunities, extracurricular programs, fee payments, and enrollment procedures.
• Proficiently communicated and assisted students through various channels including in-person interactions, emails, and calls, ensuring effective and accessible support tailored to individual needs.
• Satisfaction rate- 90%

Human Resource/ Administrative Responsibilities:

• Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
• Provided comprehensive training and onboarding for new hires, ensuring they were well-prepared to deliver top-notch service.

Retail/ Sales Responsibilities:

• Handled cash, credit, and automatic debit transactions with 100% accuracy, overseeing register operations.
• Managed stocking, replenishment, and virtual merchandising to maintain an organized and visually appealing store.

• Resume screening and lead analysis
• Conceived and implemented an effective KPI metric for monitoring employee calls and performance
• Played a pivotal role in the payroll project, contributing to the selection and implementation of a new payroll system
• Thrived in a dynamic, high-paced setting, efficiently managing multiple concurrent projects.

• Solely responsible for talent acquisition- designed and executed various hiring strategies
• Hired a group of 15 Sales and Marketing professionals
• Took individual and group interviews, facilitated group discussions among candidates and conducted new employee orientations
• Developed strong written and verbal communication skills by learning from top level management and writing job descriptions
• Posted and updated job ads from job boards and social networks like LinkedIn and Instagram.

• Assisted in the creating and updating of company policies like Code of Conduct, Work Norms Policy, Prevention of Sexual Harassment (POSH) Policy
• Updated internal databases with new employee information, contact details and employment forms.