Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Aaliyah Palu

Claremont Meadows,NSW

Summary

Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration.

Overview

3
3
years of professional experience

Work History

Retail Sales Worker

Novo Shoes
Penrith, New South Wales
01.2025 - Current
  • Processed returns, exchanges, and gift cards according to company policy.
  • Provided excellent customer service by responding to all customer inquiries promptly.
  • Maintained store cleanliness and organization.
  • Performed inventory control activities such as counting stock items and restocking shelves.
  • Organized promotional displays to maximize sales opportunities.
  • Operated cash register to process customer purchases.
  • Stocked merchandise on shelves and displays.
  • Ensured compliance with health and safety regulations within the store environment.
  • Provided excellent customer service by responding promptly to inquiries and resolving issues quickly.
  • Assisted customers with product selection, inquiries, and purchase decisions.

Team Member

KFC
Michinbury, New South Wales
06.2022 - 11.2024
  • Collaborated with team members to maximize productivity and efficiency.
  • Operated cash registers to process payments from customers.
  • Maintained a clean and organized work area throughout shift.
  • Adhered to safety guidelines while operating machinery or stocking shelves.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Rotated through series of different stations based on team needs.
  • Addressed customer needs, responding to specific requests.

Education

Kingswood Highschool
Kingswood

Skills

  • Customer service
  • Problem solving
  • Cash handling proficiency
  • Compliance adherence
  • Patience and empathy
  • Goal-oriented mindset
  • Effective communication
  • Team collaboration
  • Sales techniques

References

Laila Afroze

Assistant Manager, Novo Shoes

P: 0480419747

Selim Doklu

Assistant Manager, KFC

P: 0434916453

Timeline

Retail Sales Worker

Novo Shoes
01.2025 - Current

Team Member

KFC
06.2022 - 11.2024

Kingswood Highschool

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Aaliyah Palu