Accomplished leader with a proven track record at the Department Youth Justice, adept in strategic planning and financial management. Expert in fostering partnerships and mentoring staff to drive systemic improvements, significantly enhancing service delivery outcomes for young people. Skilled in conflict resolution and risk management, ensuring safe and efficient operational environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Manager the Southern Outlook
Department of Children, Youth Justice and Multicultural Affairs
Boonah, Australia
06.2018 - Current
Created and delivered a training pathway for Aboriginal and Torres Strait Islander staff
Promote an accountable, fair, and safe work environment through the implementation of management practices, policies, and procedures, including workplace health and safety, equal employment opportunity, anti-discrimination, and performance management.
Provide high-quality, authoritative, and strategic advice to the executives within Youth Justice.
Ensure appropriate and ongoing development of staff to foster a team culture that values performance, continuous improvement, innovation, and accountability.
Manage the human, financial, and operational resources of the work unit to ensure the achievement of strategic and business objectives.
Build and maintain strong partnerships across the organization and with key external parties to support the development of a system in Queensland of quality youth justice practice, promoting a positive and accountable public image, and the development of collaborative partnerships to support quality service delivery outcomes.
Lead and influence the development and implementation of statewide programs and projects, and contemporary advisory and capacity-building systems, leading to the enhancement of service delivery and outcomes for young people in the youth justice system.
Oversee and manage the financial budget of two state government-owned facilities.
Acting Director Statewide Services
Department of Children, Youth Justice and Multicultural Affairs
01.2023 - 02.2023
Oversees the successful budget submission for CO responder expansion.
Oversees the operations of the youth co-responder teams, the Outlook Services, and the Transition to Success statewide team.
Lead the provision of specialist, culturally competent advice, expertise, and assistance to staff and other service partners on complex, high-risk cases and emerging areas of practice.
Drive the departmental vision, goals, and values, and proactively lead and manage in a style consistent with the Youth Justice Strategy Action Plan and Framework for Practice.
Provide authoritative and strategic advice to senior management on issues relating to youth justice practice, performance, frameworks, data, evaluations, and evidence in accordance with the various Acts and the department's policies, procedures, strategies, and priorities.
Contribute through the Youth Justice Services leadership team, analyzing key legislative, policy, and practice issues that impact the delivery of effective and efficient services to young people and families.
Team Leader The Southern Outlook
Department of Children, Youth Justice and Multicultural Affairs
Boonah, Australia
01.2017 - 06.2018
Lead and manage a team, fostering an equitable and fair workplace ethos through the implementation of frameworks such as supervision and employee performance management tools, which encourage and empower individual staff to seek challenges, develop skills, and achieve results.
Fulfill the role of second-in-charge to the Manager, including contributing to strategic and operational planning, key decision-making, and the exercise of commensurate financial and human resource delegations.
The successful applicant will usually act in the role of manager when that person is on leave or away for other reasons.
Develop, supervise, deliver, and evaluate quality ABL training for agency staff and case managers of young people in the youth justice system, or at risk of entering the youth justice system.
Supervise training and support plans with Youth Justice staff and with external human service agencies to meet the organizational needs and those of young people.
Supervise systems for the assessment of staff and trainees, and manage their currency and accreditation status.
Manage risk in relation to staff and participants, and comply with any legislation, policies, procedures, and industry standards.
Network with peak and industry bodies, monitor local, national and international industry trends, policies and issues related to human services, outdoor recreation
Facilitate ongoing organisational and community development relationships/partnerships with key agencies
Develop, implement and evaluate systems and processes to improve service delivery, including risk management and intake
Maintain skills and currency as a senior instructor / assessor and strategically deliver programming, training and assessments
Provide after hours on call support and incident management
Team leader Bridge Program
Edmund Rice Flexible Learning Schools
Deception Bay, Australia
01.2014 - 01.2017
Designed and created program materials and resources to communicate program activities and outcomes for Young People not engaged in regular school
Developed a team-building program that improved students morale and trust, resulting in increase in attendance on program
Provided education and counseling to patients on nutrition, exercise, and medication compliance, resulting in improved quality of life
Developed and implemented strategies to meet the individual needs of special education students
Responded to patient inquiries and provided education and guidance to ensure that they understood their care plan
Collaborated with other professionals to develop an individualized education plan for each child
Team Leader, Gregory Terrace Outdoor Education Centre
Lead Facilitator State wide Outdoor Education team, Edmund Rice Flexible Learning
Team Leader, Edmund Park Outdoor Education Centre
Program Coordinator, Outward Bound Australia
Lead Facilitator, Kalianah Outdoors
Affiliations
Lifesaving Service Awards
Patrolling Member of Met Caloundra Surf Lifesaving Club at Kings Beach
President of Logan Vikings swimming Club
Certification
Health and Safety Representative
People Matters leadership training
Timeline
Acting Director Statewide Services
Department of Children, Youth Justice and Multicultural Affairs
01.2023 - 02.2023
Manager the Southern Outlook
Department of Children, Youth Justice and Multicultural Affairs
06.2018 - Current
Team Leader The Southern Outlook
Department of Children, Youth Justice and Multicultural Affairs
01.2017 - 06.2018
Team leader Bridge Program
Edmund Rice Flexible Learning Schools
01.2014 - 01.2017
Health and Safety Representative
People Matters leadership training
Diploma -
Youth Justice
Diploma -
Outdoor Recreation
Diploma -
Flexible learning
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