Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Aaron Stoddart

Mannering Park,N.SW

Summary

New Vehicle Sales Consultant at ELN Ford Pty Ltd with extensive experience in new vehicles sales negotiations and customer relationship management. Demonstrated expertise in showcasing vehicle features and successfully closing sales, resulting in high customer satisfaction and repeat business. Proficient in upselling aftermarket products and generating leads through strategic follow-up initiatives.

Overview

41
41
years of professional experience

Work History

New Vehicle Sales Consultant

ELN FORD PTY LTD
TUGGERAH , New South Wales
11.2020 - 05.2025
  • Greeted customers at arrival to build positive relationships and discuss vehicles.
  • Talking to customers to determine wants or needs.
  • Explained the features of different vehicles to customers / 6 position sell
  • Explained differences between models to customers, comparing and discussing capabilities and features.
  • Demonstrated operation of vehicles to customers on test drives.
  • Assisted customers in selecting a vehicle by offering comparisons and options.
  • Advised customers regarding trade-in prices, walk-in drive appraisals.
  • Worked with finance department personnel to arrange financing options for customers.
  • Closing the sale and getting a commitment from the customer with a credit card.
  • Organized paperwork for customer purchases, such as contracts and warranties.
  • Checked purchased vehicles at delivery time for damage and completed remaining preparations.
  • Selling aftermarket products to customers after the sale is completed.
  • Responded promptly to customer inquiries via phone calls or emails.
  • Generated leads through referrals from satisfied customers.
  • Researched current industry trends and developments in order to stay informed about product offerings from competitors.
  • Participated in promotional activities such as car shows or special events sponsored by the dealership.
  • Attended weekly sales meetings to review performance goals and strategies.
  • Prepared sales reports summarizing daily transactions for management review.
  • Provided pricing information to customers, including discounts and incentives.
  • Developed relationships with potential customers through follow-up calls or emails.
  • Responded to inquiries from potential customers via email and telephone.
  • Managed sales negotiations and financing options.
  • Finalized documentation for contracts, purchase receipts, vehicle registrations, and dealer files.
  • Maintained high referrals and consistent repeat business due to first-rate customer service standards.
  • Complete weekly yard changers, new and used.
  • Collaborated with prospective customers over phone and email to schedule sales appointments.

New Vehicle Sales Consultant

ELN MG Pty Ltd
Tuggerah , NSW
01.2017 - 11.2020

New Vehicle Sales Manager & Sales Consultant

Motorama group Pty Ltd
Brisbane , QLD
03.2005 - 06.2017
  • Developed and implemented sales strategies to increase new vehicle sales.
  • Maintained detailed records of all new car sales, inventory, and customer information.
  • Established standards of performance for team members related to closing deals and meeting targets.
  • Managed daily operations of showroom floor ensuring adherence of safety protocols set by the company.
  • Recruited qualified personnel for sales positions within the organization according to established guidelines.
  • Resolved customer complaints regarding vehicle purchases in a timely manner.
  • Participated in trade shows or conventions representing the dealership's products and services.
  • Provided product knowledge training to new staff members on the features and benefits of different models.
  • Analyzed monthly reports to assess sales performance and recommend changes for improvement.
  • Developed relationships with local dealerships in order to gain access to more stock options for customers.
  • Maintained vehicle selection, pricing and specials on website and social media.
  • Mentored employees to help achieve sales and CSI objectives.
  • Developed and executed strategies to improve new vehicle sales.
  • Engaged customer base to drive retention across departments.
  • Built sales forecasts and schedules to reflect desired productivity targets.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Supported sales team members to drive growth and development.
  • Used change methodologies to increase sales and led projects for increased productivity.
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
  • Maintained accurate records of all sales activities in the CRM system.
  • Negotiated deals and handled complaints or objections.
  • Worked with fellow sales team members to achieve group targets.

Operations Officer

Department of Defence Army
Brisbane , QLD
03.1984 - 03.2004

Education

HSC Completed -

Hunter High School
Raymond Terrace, NSW
12-1982

Skills

  • Customer relationship management
  • Sales negotiations
  • Product knowledge
  • Price negotiation
  • Upselling strategies
  • Sales closing
  • Demonstrating vehicle features
  • Vehicle preparation
  • Aftermarket products
  • Prospective customer follow-up
  • Closing techniques
  • Product knowledge expertise
  • Vehicle presentation
  • Trade-in evaluations
  • Test drive facilitation
  • Email and telephone etiquette
  • Relationship building
  • Strong negotiation
  • Closing deals
  • Aftermarket sales
  • Staff training
  • Lead follow up
  • Negotiations strength
  • Appointment scheduling

Accomplishments

1, 2021 Silver President's award for the top 10 Ford sales consultants in NSW.

2, 2022 Gold President's award for the top 10 Ford sales consultants in NSW.

3, 2023 Gold President's award for the top 10 Ford sales consultants in NSW.

4, Motorama awards of excellence for meeting sales targets 25 and above.

5, Motorama HSV specialist award for outstanding sales

Exceed monthly sales target 20 to 30 vehicles a month.

Promoted to new vehicle sales Manger after 2 years in sales with Holden.

Timeline

New Vehicle Sales Consultant

ELN FORD PTY LTD
11.2020 - 05.2025

New Vehicle Sales Consultant

ELN MG Pty Ltd
01.2017 - 11.2020

New Vehicle Sales Manager & Sales Consultant

Motorama group Pty Ltd
03.2005 - 06.2017

Operations Officer

Department of Defence Army
03.1984 - 03.2004

HSC Completed -

Hunter High School

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