Abbey Joseski
Terrigal,NSW
Summary
Motivated Retail Associate and Waitress with 6 years of sales knowledge and 2 years within restaurant environments. Known for exemplary team-building through supervisor roles. Performance history of developing strong collaborative relationships while effectively meeting target goals and customer service expectations. Diverse skills of both hospitality and retail work, with proven results of outstanding customer service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Waitress and Bartener
Marble Bar And Grill Resturant
04.2023 - Current
- Memorised and created over 50+ types of high-quality cocktails including other alcoholic beverages.
- Earned and was rewarded with Best Employee through outstanding reviews and proving attentive service from anticipating guest needs.
- Helped managers train new serving staff through supervisor roles
- Acquired knowledge of over 100+ food and drink items to proactively up-sell menu items to guests while ensuring customer satisfaction
- Collaborated with kitchen staff to ensure food orders were delivered within 20 minutes, thus closely monitoring kitchen process and resolving any issues efficiently.
Sales Representative
Cotton On Group
03.2022 - Current
- Achieved weekly sales goals by promoting product benefits and enrolling new clients that generated personal KPI's of $1000
- Performed inventory control, such as counting and stocking merchandise.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Carried out complete opening, closing and shift change duties to keep store working efficiently and teams ready to meet customer needs.
Sales Associate Specialist
Kmart
04.2018 - 05.2022
- Served and helped over 300 customers daily with exceptional customer service leveraging extensive knowledge of products and services while creating welcoming, positive experiences.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Printed photo images on canvases, mugs, totes and mouse pads to customize special orders for customers.
- Monitored and replenished display inventory and restructured according to available stock.
Education
Bachelor of Secondary Education - Mathematics Teacher Education
University of Newcastle
Newcastle, NSW02.2026
High School Diploma -
St Joseph's Catholic College
East Gosford, NSW12.2021
Skills
- Point of Sale (POS) systems
- Sales
- Customer Service Orientated
- Leadership
Certification
Responsible Service of Alcohol (RSA)
Responsible Conduct of Gambling (RCG)
Timeline
Waitress and Bartener
Marble Bar And Grill Resturant
04.2023 - Current
Sales Representative
Cotton On Group
03.2022 - Current
Sales Associate Specialist
Kmart
04.2018 - 05.2022
Bachelor of Secondary Education - Mathematics Teacher Education
University of Newcastle
High School Diploma -
St Joseph's Catholic College
Responsible Service of Alcohol (RSA)
Responsible Conduct of Gambling (RCG)
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