Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Abbey Kelly

Geelong,VIC

Summary

A motivated customer service assistant dedicated to achieving goals and daily targets in a friendly and determined work environment, whilst enhancing consumer satisfaction and meeting their needs.

Overview

4
4
years of professional experience

Work History

Casual Retail Assistant

JPL Group (Prouds, Goldmark, Angus & Coote)
10.2020 - Current
  • Able to effectively navigate the POS (AdvancedRetail) system to process sales, exchanges, special orders, and jewellery repairs.
  • Welcomes customers, developes a rapport and assists in identifying customer needs, as well as locate merchandise and suggest suitable outcomes.
  • Stocking merchandise, replenishing floor stock and creatively organising and presenting window displays of jewellery.
  • Works to achieve daily individual sales targets, as well as with team members to collaboratively achieve the stores daily and monthly targets.
  • Maintained up-to-date knowledge of store policies and security protocols.

Education

Year 12 VCE -

Ballarat High School
Ballarat, VIC
09-2022

Skills

  • Able to work towards achieving sales targets
  • Confidently asks for assistance and proactively seeks feedback
  • Works productively and effectively within a team environment
  • Encourages and supports team members when completing tasks or when experiencing hardship
  • Able to communicate with a diverse range of customers
  • Prioritises and delegates important tasks
  • Ability to follow complex instructions
  • Flexibility and reliability
  • Takes pride in uniform and self presentation

References

Emma Driessens - Goldmark Jewellers Store Manager Corio, Victoria.

Personal contact number: 0476 055 929

Store contact number:  03 5275 7159


Imy East- Prouds the Jewellers Assistant Store Manager Corio, Victoria.

Personal contact number: 0429 532 813

Store contact number:  03 5275 4074

Timeline

Casual Retail Assistant

JPL Group (Prouds, Goldmark, Angus & Coote)
10.2020 - Current

Year 12 VCE -

Ballarat High School
Abbey Kelly