Abbey Kelly
Geelong,VIC
Summary
A motivated customer service assistant dedicated to achieving goals and daily targets in a friendly and determined work environment, whilst enhancing consumer satisfaction and meeting their needs.
Overview
4
4
years of professional experience
Work History
Casual Retail Assistant
JPL Group (Prouds, Goldmark, Angus & Coote)
10.2020 - Current
- Able to effectively navigate the POS (AdvancedRetail) system to process sales, exchanges, special orders, and jewellery repairs.
- Welcomes customers, developes a rapport and assists in identifying customer needs, as well as locate merchandise and suggest suitable outcomes.
- Stocking merchandise, replenishing floor stock and creatively organising and presenting window displays of jewellery.
- Works to achieve daily individual sales targets, as well as with team members to collaboratively achieve the stores daily and monthly targets.
- Maintained up-to-date knowledge of store policies and security protocols.
Education
Year 12 VCE -
Ballarat High School
Ballarat, VIC09-2022
Skills
- Able to work towards achieving sales targets
- Confidently asks for assistance and proactively seeks feedback
- Works productively and effectively within a team environment
- Encourages and supports team members when completing tasks or when experiencing hardship
- Able to communicate with a diverse range of customers
- Prioritises and delegates important tasks
- Ability to follow complex instructions
- Flexibility and reliability
- Takes pride in uniform and self presentation
References
Emma Driessens - Goldmark Jewellers Store Manager Corio, Victoria.
Personal contact number: 0476 055 929
Store contact number: 03 5275 7159
Imy East- Prouds the Jewellers Assistant Store Manager Corio, Victoria.
Personal contact number: 0429 532 813
Store contact number: 03 5275 4074
Timeline
Casual Retail Assistant
JPL Group (Prouds, Goldmark, Angus & Coote)
10.2020 - Current
Year 12 VCE -
Ballarat High School
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