ABBEY LOUISE IANZANO
Avondale Heights,VIC
Summary
I am a current University student at Victoria University, studying a Bachelor of Dermal sciences. In 2024 I completed studying the Diploma of Beauty Therapy at Victoria University.
Overview
5
5
years of professional experience
Work History
Beauty Therapist
Beauty on rose
03.2024 - 12.2024
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Participated in ongoing training and education opportunities to stay current on industry trends and techniques.
- Educated clients on care processes and advised on further care and products.
- Analyzed client needs and came up with individualized and continuous treatment plans.
Assistant Dog Groomer - (washer and Dryer)
Daisy Paws Puppy Grooming
08.2024 - 12.2024
- Ensured the highest level of cleanliness within the salon by performing routine cleaning tasks and adhering to strict sanitation guidelines.
- Assisted head groomer with handling various dog breeds, ensuring their safety and comfort during the grooming process.
- Washed, dried and brushed animals to maintain good grooming standards.
Waitress and Barista
Stateline Cafe
03.2024 - 09.2024
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
Guest Experience Officer
Keilor East Leisure Centre
01.2020 - 02.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
Swim Teacher
Keilor East Leisure Centre
01.2022 - 12.2023
- Established strong relationships with students'' parents or guardians through open communication channels about their child''s progress.
- Provided personalized feedback to swimmers, fostering a positive learning environment and promoting improvement.
- Implemented creative approaches to teaching fundamental swimming techniques while keeping students engaged throughout the entire lesson process.
- Focused on individualized attention for each student in order to pinpoint areas needing improvement or further development.
- Enhanced swimmer safety by consistently monitoring pool activities and enforcing rules.
- Collaborated with fellow swim teachers, sharing teaching strategies and techniques for continuous improvement.
- Incorporated fun games and activities into lessons, increasing student engagement and retention of skills.
Education
Bachelor - Dermal Sciences
01.2028
Diploma - Beauty Therapy
Victoria University
vic12.2024
Secondary School -
St Columbas College
Essendon01.2023
Skills
- Customer service
- Customer assistance
- Patience and empathy
- Cash register operation
- Flexible schedule availability
- Friendly and helpful
Timeline
Assistant Dog Groomer - (washer and Dryer)
Daisy Paws Puppy Grooming
08.2024 - 12.2024
Beauty Therapist
Beauty on rose
03.2024 - 12.2024
Waitress and Barista
Stateline Cafe
03.2024 - 09.2024
Swim Teacher
Keilor East Leisure Centre
01.2022 - 12.2023
Guest Experience Officer
Keilor East Leisure Centre
01.2020 - 02.2024
Bachelor - Dermal Sciences
Secondary School -
St Columbas College
Diploma - Beauty Therapy
Victoria University
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