Abbey Stoddart
7 Albatross Close, North Lakes,QLD
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Head Barista
BLVD Cafe And Pizza Bar
08.2021 - Current
- Increased sales through effective upselling techniques and recommending appropriate menu items.
- Developed a loyal customer base by fostering strong relationships and consistently delivering high-quality beverages.
- Boosted employee morale with regular coaching sessions, constructive feedback, and open communication channels.
- Demonstrated strong leadership skills while overseeing all aspects of daily café operations as Head Barista.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
Junior Sales Assistant
Mathers Shoes
12.2019 - 01.2020
- Increased customer satisfaction by addressing inquiries and providing product knowledge.
- Processed transactions efficiently, ensuring accurate pricing and inventory management.
- Collaborated with team members to drive sales initiatives and achieve monthly goals.
- Adhered to company policies and procedures while completing daily tasks and responsibilities.
Assisstant Dance Teacher
North Lakes State College
01.2017 - 11.2019
- Enhanced students'' dance skills by providing personalized instruction and feedback.
- Collaborated with the lead teacher to develop engaging lesson plans, resulting in improved student motivation.
- Provided a safe and supportive environment, fostering an atmosphere of trust and respect among students.
- Managed classroom behaviour effectively, maintaining a positive learning environment for all students.
Education
High School Diploma -
North Lakes State College
Mango Hill, QLD11.2019
Skills
- Opening and closing duties
- Cash Handling and POS Systems
- Up-selling
- Inclusiveness
- Adaptive and creative
- Exceptional customer service
- Multitasking Abilities
- Adaptability
- Goal-Oriented
- Client Relationship Building
- Effective Communication
- Teamwork and Collaboration
Affiliations
- Séan Rafferty +61 435 128 006
- Sara Neels +61 400 796 844
Timeline
Head Barista
BLVD Cafe And Pizza Bar
08.2021 - Current
Junior Sales Assistant
Mathers Shoes
12.2019 - 01.2020
Assisstant Dance Teacher
North Lakes State College
01.2017 - 11.2019
High School Diploma -
North Lakes State College
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