ABBY-LEE PATRICIA ATLEE
Traralgon,Australia
Summary
Friendly worker engaging customers and working diligently. Processes orders and payments while capturing customer interest through conversation. Attentive worker rings up products accurately while making patrons feel at home. Willing to take on any task to support team and help business succeed. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean and safe work areas with diligent attention to important details.
Overview
7
7
years of professional experience
Work History
Console Operator
Endeavour petroleum
Morwell, Victoria
02.2024 - Current
- Developed positive customer relationships through friendly greeting and excellent service.
- Greeted customers upon entering the store with friendly demeanor.
- Trained new team members using approved training materials and information.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Assisted customers with product selection and ordering process.
- Addressed customer needs, responding to specific requests.
- Collaborated with team members to achieve daily goals.
Front Counter Cashier
The Cheesecake Shop
Taralgon, Australia
10.2021 - 04.2022
- Packed and bagged products following customers preferences
- Handled cash, card and check transactions for customer purchases
- Maintained store equipment in good working condition
- Interacted with customers to obtain food orders, answer questions and collect payment for purchases
- Produced quality food items according to exact recipes and standards
Worker
Bow's Ice Cream
Taralgon, Australia
03.2020 - 05.2020
- Prepared ice cream orders with consistent presentation, quality and portioning
- Maintained store cleanliness and appearance with continuous upkeep
- Helped kitchen team with food preparation and storage tasks
- Used suggestive selling to increase sales of target ice cream flavors and products
- Offered excellent service to customers from initial greeting through order taking, payment process and food delivery
Drive-Thru Cashier & Trainee Manager
KFC
Taralgon, Australia
02.2019 - 02.2020
- Moved cars through efficiently with expert knowledge of menus and POS system operation
- Oversaw day-to-day operations within budget by optimizing labor, product and service strategies
- Backed up front counter staff by helping with walk-in customers and take-out orders
- Packaged food in bags for easy carrying and added napkins to complete orders
- Verified items from kitchen against customers' orders before handing out bags
- Maintained compliance with health code and sanitation requirements
- Worked with FOH and BOH staff to support superior service delivery
- Ordered stock to maintain smooth-running operations
Waitress
Woks and Dumplings
Tralagon, Australia
06.2018 - 02.2019
- Handled guest needs with upbeat attitude and attention to detail
- Processed orders and payments using POS system terminals and registers
- Advised guests on menu choices, accommodated requests and noted preferences
- Set and bussed tables while maintaining sanitation standards
Education
Year 10 -
Taralgon Senior College
Taralgon, VicSkills
- POS operation
- Food handling
- Payment handling
- Safety and sanitation
- Display case merchandising
- Team development
- Customer relations
- Reliability
- Preventive maintenance
Timeline
Console Operator
Endeavour petroleum
02.2024 - Current
Front Counter Cashier
The Cheesecake Shop
10.2021 - 04.2022
Worker
Bow's Ice Cream
03.2020 - 05.2020
Drive-Thru Cashier & Trainee Manager
KFC
02.2019 - 02.2020
Waitress
Woks and Dumplings
06.2018 - 02.2019
Year 10 -
Taralgon Senior College