Swati Patel
Adelaide,SA
Summary
Results-driven and highly skilled Console Operator with extensive experience in POS systems, inventory management, and delivering exceptional customer service. Known for thriving in fast-paced environments, ensuring smooth store operations, and maximizing customer satisfaction. Strong problem-solving abilities, attention to detail, and a commitment to accuracy in financial transactions. Proven track record of contributing to loss prevention, operational efficiency, and overall profitability. A reliable team player with a focus on excellence in every aspect of work.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Console Operator
Ampol
06.2024 - 02.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Managed multiple tasks simultaneously, such as assisting customers, processing transactions, and keeping the store.
- Operated POS terminals and cash drawer balancing. Operated lottery machines, and other store-related equipments.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Reported fuel station drive-offs without exception.
- Measured fuel levels through dipping at the end of each shift and recorded the data in the server.
- Maintained inventory and restocked items as and when required. Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Ensured compliance with local regulations, including age-restricted product sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels. Handled cash with high accuracy and took care to check bills for fraud.
- Performed end-of-shift cash-out operations according to store policies, maintaining accurate counts and receipt records.
Education
Master of Social Work - Social Work
Flinders University
Adelaide, SA08-2027
Skills
- Excellent customer service
- Working in fast-paced environment
- POS Operation
- Excellent communication skills
- Quick learner
- Problem-Solving
- Professional Appearance
- Stocking and Receiving
- Cleaning and sanitizing
- Managing inventory
- Stocking and Receiving
- Merchandise Display
- Product Knowledge
- Time management skill
- Loss Prevention
- Calm under pressure
- Excellent computer skill
REFERENCE
- Mayank(Ampol)
+61 422748962
Certification
- Current Police Check - NCC
- Current Right to Work Certificate
- Fully Vaccinated
- Driving Licence
Availability
- Weekdays(Day Shift & Night Shift)
- Weekends and Public Holidays(Day Shift & Night Shift)
Timeline
Console Operator
Ampol
06.2024 - 02.2025
Master of Social Work - Social Work
Flinders University