Summary
Overview
Work History
Education
Skills
REFERENCE
Certification
Availability
Timeline
Generic

Swati Patel

Adelaide,SA

Summary

Results-driven and highly skilled Console Operator with extensive experience in POS systems, inventory management, and delivering exceptional customer service. Known for thriving in fast-paced environments, ensuring smooth store operations, and maximizing customer satisfaction. Strong problem-solving abilities, attention to detail, and a commitment to accuracy in financial transactions. Proven track record of contributing to loss prevention, operational efficiency, and overall profitability. A reliable team player with a focus on excellence in every aspect of work.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Console Operator

Ampol
06.2024 - 02.2025
  • Greeted customers and helped with product questions, selections, and purchases.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Managed multiple tasks simultaneously, such as assisting customers, processing transactions, and keeping the store.
  • Operated POS terminals and cash drawer balancing. Operated lottery machines, and other store-related equipments.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Reported fuel station drive-offs without exception.
  • Measured fuel levels through dipping at the end of each shift and recorded the data in the server.
  • Maintained inventory and restocked items as and when required. Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Ensured compliance with local regulations, including age-restricted product sales.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels. Handled cash with high accuracy and took care to check bills for fraud.
  • Performed end-of-shift cash-out operations according to store policies, maintaining accurate counts and receipt records.

Education

Master of Social Work - Social Work

Flinders University
Adelaide, SA
08-2027

Skills

  • Excellent customer service
  • Working in fast-paced environment
  • POS Operation
  • Excellent communication skills
  • Quick learner
  • Problem-Solving
  • Professional Appearance
  • Stocking and Receiving
  • Cleaning and sanitizing
  • Managing inventory
  • Stocking and Receiving
  • Merchandise Display
  • Product Knowledge
  • Time management skill
  • Loss Prevention
  • Calm under pressure
  • Excellent computer skill

REFERENCE

  • Mayank(Ampol)

+61 422748962

Certification

  • Current Police Check - NCC
  • Current Right to Work Certificate
  • Fully Vaccinated
  • Driving Licence

Availability

  • Weekdays(Day Shift & Night Shift)
  • Weekends and Public Holidays(Day Shift & Night Shift)

Timeline

Console Operator

Ampol
06.2024 - 02.2025

Master of Social Work - Social Work

Flinders University
Swati Patel