Aberdeen Scott-Collins

Gympie,QLD

Summary

Dynamic retail professional with over nine years of experience specialising in exceptional customer service and team collaboration. Expertise in ensuring seamless operations and delivering high-quality outcomes in high-pressure situations. Recognised for adaptability in fast-paced environments and a strong commitment to achieving organisational goals. Proficient in communication, problem-solving, and relationship-building, contributing significantly to team success and customer satisfaction.

Overview

years of professional experience

Work History

Customer Service/ Fresh Service Team Member

Woolworths

08.2017 - Current

Working within the Delicatessen includes tasks such as maintaining health and safety procedures through food preparation and strict cleaning schedules
Consistent and continuous exceptional level of service, including resolving inquires and/or complaints promptly and effectively, fostering loyalty and customer satisfaction
Both team-orientated and individual tasks completed consistently and enthusiastically to maintain positive and efficient work environment
Assisting in inventory management, including stock replenishment and monitoring product expiration dates.

Customer Service/Food Preparation

Dominos

03.2016 - 08.2017

Processed over the phone orders as well as face to face customer service
Seamless work with cash payments and eftpos machine transactions
Worked effectively in a fast-paced environment with tight deadlines to ensure customer satisfaction
Assisted with day-to-day operations, working efficiently and productively with all team members
Consistently met food health and safety guidelines

Education

High School Diploma -

James Nash State High School

Gympie, QLD

11-2018

Skills

Exceptional Customer Service skills
Strong work ethic
Adaptable in acquiring new techniques
Collaborative teamwork
Independent contributor

Leadership capability
Proficient in organising tasks
Skilled in handling legal paperwork and digital processes
Innovative thinking
Analytical problem solving

Timeline